Experience

Blue Line Pizza

• United States
• Restaurants
• 1 - 100 Employee

• Assistant Manager

  • Sep 2013 - Present

  *Daily management of restaurant operations *Customer Service *Weekly Inventory *In charge of Weekly Safety Committee Meetings *Employee & Guest Morale *Daily management of restaurant operations *Customer Service *Weekly Inventory *In charge of Weekly Safety Committee Meetings *Employee & Guest Morale



Grill'em

• Operations Manager

  • Mar 2013 - Aug 2013

  *Daily management of restaurant operations *Weekly inventory *weekly product orders *In charge of employee & guest morale *Scheduling *Marketing *Catering/events/reservations. *Daily management of restaurant operations *Weekly inventory *weekly product orders *In charge of employee & guest morale *Scheduling *Marketing *Catering/events/reservations.



Bowlmor Cupertino

• Cupertino

• Event Director

  • Jan 2010 - Feb 2013

  • Management of up to 50 employees • In charge of all pre-booked event procedures and follow threw • Weekly management meetings • NPS Survey tracking • Management of Retail Hospitality operations • Hostess to Event ranging in price $200 - $30,000 daily • In Charge of Customer Service and Guest interaction • Management of up to 50 employees • In charge of all pre-booked event procedures and follow threw • Weekly management meetings • NPS Survey tracking • Management of Retail Hospitality operations • Hostess to Event ranging in price $200 - $30,000 daily • In Charge of Customer Service and Guest interaction



Coffee & More

• sunnyvale

• Barista

  • Aug 2008 - Dec 2009

  • Self-Management • Food and Bev prep for customers’ orders • Café style custom menus for breakfast and lunch • Responsible for most aspects of operation which include ordering, opening, and closing procedures • Recognized for building and managing customer relationships • Self-Management • Food and Bev prep for customers’ orders • Café style custom menus for breakfast and lunch • Responsible for most aspects of operation which include ordering, opening, and closing procedures • Recognized for building and managing customer relationships



Shaw Chiropractic

• saratoga

• Chiropractic Assistant

  • Jan 2008 - Aug 2008

  • Booked appointments • Insurance billing/filing for patients • In charge of prepping patients and inputting them into database • Booked appointments • Insurance billing/filing for patients • In charge of prepping patients and inputting them into database



Sam's Downtown feed

• san jose

• sales associate

  • Apr 2007 - Dec 2007

  • Facilitated animal care consulting for location and other associates • Significantly increased customer satisfaction and loyalty by consulting their animal care • Facilitated animal care consulting for location and other associates • Significantly increased customer satisfaction and loyalty by consulting their animal care



An-Jans

• san jose

• Assistant Manager

  • Apr 2005 - Apr 2007

  • Managed everyday tasks for operations the store • Customer Service / Animal care consulting • Weekly Ordering / Receiving of inventory • Promoted within 6 months of being hired due to work ethic • Involved in employee retention • Managed everyday tasks for operations the store • Customer Service / Animal care consulting • Weekly Ordering / Receiving of inventory • Promoted within 6 months of being hired due to work ethic • Involved in employee retention