Kelly Smith

Collections Specialist at Kamps Pallets
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Location
Grand Rapids Metropolitan Area

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Experience

    • United States
    • Packaging and Containers Manufacturing
    • 100 - 200 Employee
    • Collections Specialist
      • Oct 2021 - Present

    • Dispatch Coordinator
      • Jun 2015 - Oct 2021

      Dispatch and customer service.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Staff scheduler/Telehealth
      • Aug 2014 - Mar 2017
    • Banking
    • 1 - 100 Employee
    • Supervisor/Post Repo
      • Sep 2012 - Aug 2014

      Supervising the team of repossession specialists. Assisting with any issues that may arise with the pre and post repo departments. In charge of all DRN and live camera hits accounts. Confirming the vehicles have been secured and sent over to the correct agent, also getting the accounts marked for the lenders. Continuously updating all LPR accounts in the DRN system. Daily post repo responsibilities include: Key requests Obtaining Condition Reports and Pictures All invoicing Storage Assist with quoting and approving fees for accounts Assist with transportation Assist with redemptions and releases Assist with qualifying vehicles for auction Assist with billing/invoicing issues Daily duties include assisting with: Opening and entering repossession orders in RDN. Also closing or holding any orders per the lenders request. Updating lenders on accounts when needed. Recently started to assist the Director of Agent Relations. Learning the process of signing up and creating new business relationships with agents around the US. Show less

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Assistant Manager
      • Dec 2008 - Sep 2012

      Responsible for managing a team of employees while working with them and coaching them in a very fast paced environment. Held responsible for the cash drawers and deposits on a daily basis. Also responsible for either opening and/or closing the store and managing shift changes. Responsible for managing a team of employees while working with them and coaching them in a very fast paced environment. Held responsible for the cash drawers and deposits on a daily basis. Also responsible for either opening and/or closing the store and managing shift changes.

    • Lead Brand Rep
      • Oct 2004 - Aug 2010

      Was part of a management team, responsibilities included training new employees, running the cash drawers and verifying deposits. Made sure the entire store, front sales floor and back stock room, were in an organized fashion at all times. Was part of the team in charge of resetting the floor and placing marketing posters on the floor for sale changes. Was part of a management team, responsibilities included training new employees, running the cash drawers and verifying deposits. Made sure the entire store, front sales floor and back stock room, were in an organized fashion at all times. Was part of the team in charge of resetting the floor and placing marketing posters on the floor for sale changes.

Education

  • Grand Rapids Community College
    Associate'a degree, Business Administration and Management, General
    2007 - 2010
  • Hudsonville Public Schools
    2002 - 2006

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