Senior Palliative Care Social Worker

• May 2022 - Present

Qualified Social Worker

• Jan 2022 - Apr 2022

Consult on hospital discharge planning for adults with complex social concerns. • Assess eligible care needs under the Care Act 2014 guidelines and propose appropriate packages of care. • Assess mental capacity and completed formal Mental Capacity Assessments under guidelines from the Mental Health Act. • Provide support to service users and families throughout the hospital course and connect service users to community resources. • Advise interdisciplinary medical staff on psychosocial components of client care. • Collaborate with multiple stakeholders involved in client care. Show less

Clinical Social Worker

• Jan 2021 - Jul 2021

Managed multiple caseloads across medical disciplines and conducted thorough assessments and planning for safe and successful discharge from the hospital. • Collaborated with patients and hospital teams to achieve patient goals. • Maintained relationships with external stakeholders. • Provided counselling and support to patients and families throughout the hospital course and connected patients to community resources. • Advised interdisciplinary medical staff on psychosocial components of patient care. Show less

Renal Social Worker

• Nov 2018 - Apr 2020

Successfully processed financial grant requests to assist in the management of a State non-profit grant program. • Organized Plan of Care meetings for all patients and interdisciplinary teams. Key contributor in quarterly business meetings. Assisted in formulating clinic response to new/developing information during pandemic. • Oversaw patient caseloads across multiple facilities; provided brief therapy, counselling, and education to patients and families. Collaborated with patients to achieve goals of care and connected patients to community resources. • Assessment and planning: completed KDQOL and depression assessments, gathered and analysed data, presented results, and formulated plan with course of action. • Improved staff and patient satisfaction through implementing a morale and engagement program. Show less

Trauma Social Worker

• Aug 2017 - May 2018

Operated 25-50% above average patient caseload while thriving in fast-paced environment. Worked with law enforcement to successfully identify trauma victims, and to locate and contact legal NOK. • Provided counselling to patients and families. Collaborated with patients, families, and medical teams to formulate successful discharge plan. Assessment and planning: tracked re-admission rates; developed and implemented plans to prevent readmissions. • Acted as facilitator for communication between patient, families, medical team, and external agencies. Show less

Social Work Intern

• Jan 2017 - May 2017

Presented extensive research on Transgender-specific healthcare for Veteran and non-Veteran populations at a VA Conference. • Trained on an acute-care unit and observed VA-specific programs such as group counselling sessions. • Connected patients with community resources for continuity of care and collaborated with interdisciplinary medical teams to provide person-centred care to Veterans. Presented extensive research on Transgender-specific healthcare for Veteran and non-Veteran populations at a VA Conference. • Trained on an acute-care unit and observed VA-specific programs such as group counselling sessions. • Connected patients with community resources for continuity of care and collaborated with interdisciplinary medical teams to provide person-centred care to Veterans.

Case Manager

• Jun 2015 - Dec 2016

Advocate for patients and assist in plan of care from time of admission through discharge. Coordinate with patient, families, and caregivers on plan of care and discharge planning. Complete initial patient assessments; biopsychosocial. Facilitate team conferences with other care providers in discussing plan of care for individual patients. Tailor care plans for each individual patient; work with other healthcare providers to best serve the needs of each individual patient. Serve as liaison between patient and insurance companies in setting up aftercare, including: home health care, outpatient services, appointments, and medical equipment. Effectively communicate with patients, families and care team. Type case notes for all interactions, planning, and conferences. Inform patient, family, and caregivers in role of case manager, day-to-day hospital stay and plan of care activities. Show less

Case Management Intern

• Jan 2015 - May 2015

Assist case manager with daily functions. Complete initial patient assessments. Facilitate team conferences with other healthcare providers. Develop and update plan of care. Coordinate discharge planning. Communicate effectively with patients, families, care givers, and care team regarding plan of care and discharge planning. Serve as advocate for patient from admission through discharge. Facilitate aftercare planning and serve as liaison between patient and insurance company in setting up home healthcare, outpatient services, appointments, and medical equipment needs. Show less

Veterinary Technician

• Aug 2012 - Aug 2014

Assist doctors in rooms and in surgery. Prepare patient for surgery, induction procedures, monitor patient under anesthesia, and assist patient waking up from surgery. Perform multiple laboratory analyses. Practice efficiency, compassion and kindness in client communication and patient care. Assist doctors in rooms and in surgery. Prepare patient for surgery, induction procedures, monitor patient under anesthesia, and assist patient waking up from surgery. Perform multiple laboratory analyses. Practice efficiency, compassion and kindness in client communication and patient care.

Intern

• Jan 2012 - Apr 2012

Assist social workers in case management. Help develop level system for rewarding students at Pace. Lead in group discussions with girls. Work one on one with students for academic assistance. Mentor students on classroom behavior. Assist social workers in case management. Help develop level system for rewarding students at Pace. Lead in group discussions with girls. Work one on one with students for academic assistance. Mentor students on classroom behavior.

Veterinary Technician

• Oct 2006 - Jul 2011

Assist doctor in rooms and in surgery. Place orders and keep inventory on all products and medications. Manage and train staff on daily procedures. Practice excellent communication skills towards clients and other companies. Assist doctor in rooms and in surgery. Place orders and keep inventory on all products and medications. Manage and train staff on daily procedures. Practice excellent communication skills towards clients and other companies.