Strategic Account Manager

• May 2021 - Present

Manage 50+ of our largest accounts in the NY Region with over $1.7+ million in ARR-Focus on re-selling and retaining companies by reiterating our value prop, engaging internal teams to address product gaps and presenting creative ad hoc solutions-Help spearhead department initiatives as a selected member of the Account Management Committee-Mentor new hires and lead trainings

Account Manager

• Aug 2019 - Present

-Manages 65+ small to midsize accounts in the NY Region with over $1.2 million in ARR-Focuses on customer engagement, growth strategy, and retention while optimizing product functionality -Ensures customer retention by encouraging annual prepayment (average sale of $20k)-Leads a full book of business through Health Insurance Selection and End of Year Filings-Conducts quarterly business reviews, product feedback sessions and ongoing client trainings-Last 12 months: 97.4% logo retention & 97.7% revenue retentionSkills: Salesforce, JIRA, Confluence, SQL, Redash, Tableau, Zendesk, Microsoft Suite

Retail Advisor

• Nov 2016 - Jul 2019

Retail Leasing and Sales- Tenant & Landlord Representative Licensed in NY, DC, VA and MD. Skills: -Business development -Account management -Market research & analysis -Site selection and transaction management -Corporate strategy and execution -Brand promotion and marketing -Broker/landlord/developer/tenant relations Colliers International Group Inc. is top tier global real estate services and investment management company. There are currently over 500 Colliers retail professionals in over 150 markets in the Americas dedicated to helping retail clients achieve their real estate goals.

Associate

• Jan 2015 - Oct 2016

As an Associate with JRT Realty Group, Inc. (JRT), I was responsible for market research, lease review and negotiations, due diligence, site selection and transaction support. I offered knowledge in tenant and owner representation in the acquisition and disposition of both retail and office space throughout the New York metropolitan area. Licensed in NY. As an Associate with JRT Realty Group, Inc. (JRT), I was responsible for market research, lease review and negotiations, due diligence, site selection and transaction support. I offered knowledge in tenant and owner representation in the acquisition and disposition of both retail and office space throughout the New York metropolitan area. Licensed in NY.

Brokerage Intern

• Jun 2012 - Aug 2013