Experience

Foreman Watson Land Title

• Real Estate
• 1 - 100 Employee

• Escrow Officer and Relationship Manager

  • Jul 2022 - Present

• Escrow Assistant

  • Nov 2021 - Jul 2022



Wanzek Construction, Inc.

• Strategic Communication Intern

  • Jan 2021 - May 2021

  Authored, proofread and revised content regarding the events and information of the company. Influenced coordination and delivery of both social platforms and physical occasions. Tested and evaluated the effectiveness of numerous project management platforms for use of supervisor as well as communication and marketing teams. Critiqued documentation including information on the proposed website update followed with supplemental meetings to discuss changes and further updates. Authored, proofread and revised content regarding the events and information of the company. Influenced coordination and delivery of both social platforms and physical occasions. Tested and evaluated the effectiveness of numerous project management platforms for use of supervisor as well as communication and marketing teams. Critiqued documentation including information on the proposed website update followed with supplemental meetings to discuss changes and further updates.



NDSU Wallman Wellness Center

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Student Coordinator of Communication

  • Jan 2018 - Dec 2020

  Created and updated semester, holiday, and break schedules for all employees. Authored and introduced new procedures for more efficient completion of employee responsibilities. Reviewed policy manual, orientation procedures, and inventory records for accuracy and efficiency. Consulted Student Employment Coordinator, led onboarding, and student orientation during the hiring process. Recorded employee discipline records consisting of mismanagement of operations, difficult member situations, and other behavioral items. Administered all staff meetings regarding facility updates, dissemination of tasks, and team building activities

• Interim Customer Service Desk Coordinator

  • Feb 2020 - Jun 2020

  Served at the level of professional staff in time of professional staff absence. Consulted fellow professional staff to review procedures in time surrounding the pandemic. Authorized policy updates and created alternative verbiage for marketing and informational material for the facility. Performed in the role of supervisor for fourteen subordinates issuing discipline, scheduling updates, performance reviews, and all related communication. Refined crisis communication skills while authoring electronic communication and website updates for member information.

• Customer Service Representative

  • Jan 2018 - Mar 2018

  Facilitated the entry of all members into the Wellness Center. Maintained the only register in the facility, sold memberships and other related items. Established and refined skills in customer interactions especially regarding confrontation and de-escalation of situations.