Experience

Paralyzed Veterans of America

• United States
• Non-profit Organizations
• 200 - 300 Employee

• Office Service Manager

  • Jan 2000 - Present

  • Maintain office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions. • Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records. • Perform price analysis, using commercial pricing practices.• Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement. • Analyze economic developments relative to increased material, labor, and transportation costs to evaluate cost and pricing data to determine reasonableness of prices offered.• Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments. • Provide program oversight, technical advice, guidance, support and training to employees, supervisors and managers at all levels on FMLA issues.• Completes operational requirements by scheduling and assigning employees; following up on work results. • Maintains office staff by recruiting, selecting, orienting, and training employees. • Coordinate the development of purchasing programs and plans.• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. • Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. • Provide technical direction and guidance on all purchasing activities within National Headquarters, as well as our 34 Chapters and 74 National Field Service Offices across the United States.



Independent-Childcare Company

• Childcare Provider

  • Jan 1993 - Feb 2001

  • Instructed children in health and personal habits such as eating, resting, and toilet habits.• Read to children, and teach them simple painting, drawing, handicrafts, and songs.• Prepared and maintained administrative and business reports and records of the child care center; record all fee payments and prepare billing late payments and follow-up actions when necessary; review income and expense, statistical, and budget status reports to develop and maintain sound financial status. • Developed and scheduled daily activities to entertain, stimulate and educate the children at a level appropriate to their age• Recruited and scheduled children for child care services; maintain accurate records on children enrolled, to include their development, attendance and general health; maintain appropriate files. • Conferred with parents on a regular basis to discuss the development of their enrolled children.



Gerald P. Sterner & Associates

• Medical Secretary

  • Feb 1986 - Dec 1993

  • Represented physicians by screening incoming telephone calls; recorded and transmitted messages.• Scheduled, received, and announced scheduled patients and visitors; screened unscheduled patients and visitors.• Arranged referrals to other health care providers; scheduled appointments for consultations, x-rays, lab tests, physical therapy, MRI's, CT scans, etc.• Ensured physician productivity by maintaining calendars; scheduling patient appointments; physician consultations; professional meetings, conferences; teleconferences, and travel.• Generated revenues by completing direct patient and third-party billing; monitored accounts receivables; initiated collection calls and reminders.• Maintained patient confidence and protects operations by keeping information confidential. • Kept office equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.• Served and protected the health care community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards.



Colonial Villa Nursing Home

• Nursing Aide

  • Jan 1980 - Jan 1986

  • Bathed and dressed patients.• Administered medications and treatments, such as catheterizations, suppositories, irrigations, enemas, massages, and douches, as directed by a physician or nurse. • Provided patient care by supplying and emptying bed pans, applying dressings and supervising exercise routines.• Explained medical instructions to patients and family members. • Served meals and help patients eat.• Took vital signs.• Turned or repositioned patients who were bedridden.• Collected information about conditions and treatment plans from caregivers, nurses and doctors.• Lifted patients into beds, wheelchairs, exam tables, etc.• Answered patient calls.• Examined patients for bruises, blood in urine or other injuries/wounds.• Cleaned and sanitized patient areas.• Changed bed sheets and restocked rooms with necessary supplies.



Snyder, Newrath and Company

• Accountant

  • Feb 1982 - Jun 1984

  • Supported the financial report process in accordance with General Accepted Accounting Principles (GAAP).• Prepared reports and analysis of accounting transactions; researches and analyzes appropriate accounting treatment.• Provided technical support for handbooks, manuals, directives, and other instructional materials for the implementation and operation of accounting systems to ensure compliance with internal accounting policy and external reporting requirements.• Analyzed financial information to drive process improvement and policy changes for use in the management decision-making process.