Experience

University of Colorado Anschutz Medical Campus

• United States
• Higher Education
• 700 & Above Employee

• Education and Communications Coordinator

  • Mar 2018 - Present



UC San Diego

• United States
• Higher Education
• 700 & Above Employee

• Assistant Analyst - UCSD Health Sciences, Academic Resource Center

  • Oct 2014 - Dec 2017

  • Serve as the primary and secondary liaison for multiple departments in Health Sciences, interpreting policy and regulations to provide advice on various aspects of academic affairs.• Review policies and ensure the department remains in compliance, stay abreast of changes to the standards, and assess the impact of changes on current policies and procedures.• Advise departments, faculty, and academics on career path progression by analyzing a variety of factors in consideration with an expected career path trajectory.• Facilitate the academic review process for faculty and academics for reappointments, normal merit advancements, accelerated merit advancements, promotions, and other career reviews. • Conduct analysis of review materials, recommend changes and improvements when appropriate, and draft Department recommendation letters in accordance with Academic Personnel and Department guidelines.• Responsible for client relations through the development and cultivation of relationships with faculty and staff at all levels of the organization, including Department Chairs, Senior Faculty Members, and Administrators.• Create and present PowerPoint presentations for Academic Review workshops held for faculty and staff.• Navigate and utilize data management tools to create queries and generate reports for personal, internal, and client use.• Listen, anticipate, and respond to the needs of customers and fellow colleagues to achieve excellent customer service; with the objective to assume the customer’s perspective and maintain a commitment to excellence in customer service.



BofI Federal Bank

• Intake Specialist & Mortgage Consultant

  • Apr 2013 - Oct 2014

  • Audited loan files before sending initial disclosures to borrowers, ensuring all necessary information was included and correct by utilizing a personally developed checklist that enables efficiency and accuracy, and by using standard software applications and industry databases.• Distributed initial disclosure documents to the borrower within 24 hours, exceeding company standards and the 3 day regulatory guidelines. • Collected, uploaded, and signed off on signed initial disclosures, transferring the file to the processing department.• Emailed and called all customers who did not sign their initial disclosure documents within 3 days of receiving them.• Balanced the needs of mortgage consultants, customers, and supervisors at once, providing quality assistance by promptly responding to emails and calls and executing updates and changes to any and all loan files.• Cold called potential customers and promoted the benefits of the bank’s mortgage options.• Emailed quotes and preliminary estimates of fees to potential customers, took mortgage applications, addressed borrower, real estate agent, title company, processor, and underwriting questions and concerns.



Berkman Strategic Communications

• United States
• Public Relations and Communications Services
• 1 - 100 Employee

• PR Intern

  • Oct 2011 - Jan 2012

  • Supported account managers by executing social media campaigns, assembling PR and media lists, and assisting with special events.• Assisted with research projects for a variety of local and national clients.• Assisted Office Administration with day to day clerical duites. • Supported account managers by executing social media campaigns, assembling PR and media lists, and assisting with special events.• Assisted with research projects for a variety of local and national clients.• Assisted Office Administration with day to day clerical duites.



EcoPackStore

• Packaging and Containers Manufacturing
• 1 - 100 Employee

• PR/Social Media/Marketing Intern

  • Nov 2010 - Mar 2011

  • Researched blogs and social media opportunities.• Posted links on blogs, Facebook, and Twitter.• Researched target companies for sales, marketing, and partnership opportunities.• Created and distributed electronic monthly newsletters.• Researched conferences and tradeshows to participate in and/or showcase.• Wrote press releases. • Researched blogs and social media opportunities.• Posted links on blogs, Facebook, and Twitter.• Researched target companies for sales, marketing, and partnership opportunities.• Created and distributed electronic monthly newsletters.• Researched conferences and tradeshows to participate in and/or showcase.• Wrote press releases.