Experience

TECS Group

• United Kingdom
• Environmental Services
• 1 - 100 Employee

• Service Manager

  • Jul 2021 - Present

• Contract Advisor

  • Feb 2016 - Present

  Manage the daily running of the Gas Department, ensure that everything runs smoothly throughout the day. Schedule the work for the engineers and plumbers, making sure the clients are happy with the service provided, plan the on call Rota, booking in boiler services for both domestic and commercial properties, carry out any administrator tasks relating to the gas and mechanical department, supply and manage all the PPE for thee engineers, the main point of contact for the engineers and clients.



Central Manchester University Hospitals NHS Foundation Trust

• United Kingdom
• Hospitals and Health Care
• 400 - 500 Employee

• Medical Receptionist

  • Jun 2015 - Jan 2016

  Undertake a variety off administrative and clerical task in a fast pace surgery in Manchester. As a receptionist, I am the first point of contact for our patients. Making a good first impression is vital therefore great customer service skills is essential. I am faced with language barriers on a day to day basis therefore good communication skills are very important. I ensure that our patients receive the highest quality of care possible. Working as a part of a close team allows the surgery to run smoothly and efficiently. Liaising with other departments to ensure all information is up to date. Using a variety of software packages such as Microsoft excel, Word and Outlook to produce correspondence, documents, spreadsheets and database. Undertake a variety of tasks using Docman. Ensure all prescriptions are done on time. Liaising with the Doctors and Nurses. Familiarise with all the current legislation and policies regarding patients confidentiality and the Data Protection Act. Present in a professional manner at all times. Help resolve any queries or issue a patient may face, to ensure all our patients are satisfied with the service provided. Answer all the calls that come through on the switchboard and deal with any issues or queries. Book emergency and routine appointments using EMIS. Trained to chaperon if requested Working in accordance to the CQC



Crown Services Organisations LTD

• United Kingdom
• Construction
• 1 - 100 Employee

• Business Development and Support Manager

  • Apr 2015 - Jun 2015



CROWN SERVICES ORGANISATIONS LIMITED

• Crown Services Organisations LTD

• Secretary

  • Nov 2014 - Apr 2015

  www.crown-services.co.uk www.crown-services.London Facebook - www.facebook.com/crownservicesorganisationsltd Undertake a variety of administrative and clerical tasks ensuring the office/organisation is ran smoothly. Ensuring the highest level of customer service is provided to all our clients. Using a variety of software packages, such as Microsoft Word, Outlook, Powerpoint, Excel, Access, etc., to produce correspondence and documents and maintain presentations, records, spreadsheets and databases. Devising and maintaining office systems Liaising with colleagues and external contacts to book travel and accommodation; Organising and storing paperwork, documents and computer-based information; Photocopying and printing various documents, keeping the files up to date.



Crown Services Organisations LTD

• United Kingdom
• Construction
• 1 - 100 Employee

• Office Administrator

  • Jul 2014 - Oct 2014