Experience

Evaporative Tower Service Inc.

• Canada
• Construction
• 1 - 100 Employee

• Service Manager

  • Sep 2020 - Present



RICO Lighting & Electrical Services

• Canada
• Facilities Services
• 1 - 100 Employee

• Service Coordinator

  • Nov 2016 - May 2020



New Electric

• Canada
• Automation Machinery Manufacturing
• 1 - 100 Employee

• Service Coordinator

  • Jun 2015 - Oct 2016

  Fielded and dispatched service callsHealth and Safety coordinationScheduled/Managed projectsNegotiated pricing with vendorsPurchased all materials for jobsMaintained internal inventoryCoordinated Apprenticeship programs and sign upOrganized additional contractors and equipment (Lifts, Cranes) for completion of jobs Fielded and dispatched service callsHealth and Safety coordinationScheduled/Managed projectsNegotiated pricing with vendorsPurchased all materials for jobsMaintained internal inventoryCoordinated Apprenticeship programs and sign upOrganized additional contractors and equipment (Lifts, Cranes) for completion of jobs



Contego Inc.

• Canada
• Computer and Network Security
• 1 - 100 Employee

• Marketing and Account Manager

  • Jun 2010 - Mar 2015

  Promoted Company via social mediaHandled all marketing materialLead marketing campaigns to drive revenuesProvided Sales supportSoftware subscription and support renewalsLiaison with professional service team and clientResearched companies to see if they would benefit from services Promoted Company via social mediaHandled all marketing materialLead marketing campaigns to drive revenuesProvided Sales supportSoftware subscription and support renewalsLiaison with professional service team and clientResearched companies to see if they would benefit from services



Dial One Wolfedale Electric

• Canada
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Sales and Marketing

  • Oct 2009 - Jun 2010

  Promoted company via social mediaBusiness development - Cold calling to obtain new businessLead marketing campaigns to drive revenuesDesigned and constructed marketing materialsOrganized and lead lunch and learns to educate potential customers on products and servicesEducated potential and current customers on new business offerings. i.e: solar power, energy efficient lighting.

• Service Coordinator

  • May 2004 - Oct 2009

  Communicated daily schedule to techniciansFielded all service calls and dispatched to techniciansHandled customer complaintsAssisted service manager in performance reviewsPayroll administrationScheduled and managed projects Service Billing



Tyco

• Ireland
• Security and Investigations
• 700 & Above Employee

• Service Coordinator

  • Apr 2001 - Jan 2004

  Daily schedule to 16 techniciansScheduled preventative maintenanceScheduled Inspections and repairsHandled all service callsOrdered Material for jobsService Billing Daily schedule to 16 techniciansScheduled preventative maintenanceScheduled Inspections and repairsHandled all service callsOrdered Material for jobsService Billing



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Order Processsing - Team Lead

  • Oct 1998 - Jan 2001

  Oversaw all orders to ensure they were entered accurately and within the proper time frameNegotiated pricing and arrival dates of products with vendorsEnsured all product would arrive in time for installation dateWorked with project managers on scheduling installation dates Oversaw all orders to ensure they were entered accurately and within the proper time frameNegotiated pricing and arrival dates of products with vendorsEnsured all product would arrive in time for installation dateWorked with project managers on scheduling installation dates