Kelly Norris

Broker Associate, Realtor ® at Keller Williams Realty Infinity
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Contact Information
us****@****om
(386) 825-5501
Location
Naperville, Illinois, United States, US

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Experience

    • Real Estate
    • 100 - 200 Employee
    • Broker Associate, Realtor ®
      • Oct 2016 - Present

      Greater Chicago Area Work with lenders, home inspectors, attorneys and the like to ensure all contractual terms are met before closing. Negotiate the terms of purchase contract with other brokers and attorneys. Lead generate and develop marketing plan to find home buyers and sellers. Compare recent property sales and current holdings to determine approximate home value for buyers and sellers. Prepare purchase agreements, disclosures, listing agreements and others to ensure the purchase or sale of real… Show more Work with lenders, home inspectors, attorneys and the like to ensure all contractual terms are met before closing. Negotiate the terms of purchase contract with other brokers and attorneys. Lead generate and develop marketing plan to find home buyers and sellers. Compare recent property sales and current holdings to determine approximate home value for buyers and sellers. Prepare purchase agreements, disclosures, listing agreements and others to ensure the purchase or sale of real estate. Show less

    • Real Estate
    • 1 - 100 Employee
    • Realtor
      • Feb 2014 - Oct 2016

      Naperville, IL Owner decided not to renew franchise so office moved to Keller Williams. Also a HSR Certified Professional Home Stager & Redesigner

    • United States
    • Office Manager / Compliance Officer
      • Sep 1996 - May 2015

      Naperville IL Ensure compliance with all federal regulatory standards. Create and implement Anti Money Laundering, Disaster Recovery, and Privacy Policy, as well as other compliance procedures. Assists federal auditors. Oversee the creation, development and updating of the firm’s website, including internet advertising, marketing, promotional strategies, message boards, and online newsletter and chat room. Manage daily operations including planning, scheduling and coordinating meetings, agendas… Show more Ensure compliance with all federal regulatory standards. Create and implement Anti Money Laundering, Disaster Recovery, and Privacy Policy, as well as other compliance procedures. Assists federal auditors. Oversee the creation, development and updating of the firm’s website, including internet advertising, marketing, promotional strategies, message boards, and online newsletter and chat room. Manage daily operations including planning, scheduling and coordinating meetings, agendas, calendar, webinars and seminars for the company co-owner and clients. Show less

    • Banking
    • 700 & Above Employee
    • Consumer Loan Operations Manager
      • May 1986 - Jun 1996

      Directed two departments and 50 employees, Loan Operations Call Center and Loan Processing, with emphasis on cross-training, job rotation, time management, productivity, and employee skills development. Also managed an additional 30 temporary employees during a merger. Accountable for $2M budget, responsible for overseeing accurate reporting, documentation, data entry, and managed call center operations. Plan, set up and manage projects related to finance, including process review… Show more Directed two departments and 50 employees, Loan Operations Call Center and Loan Processing, with emphasis on cross-training, job rotation, time management, productivity, and employee skills development. Also managed an additional 30 temporary employees during a merger. Accountable for $2M budget, responsible for overseeing accurate reporting, documentation, data entry, and managed call center operations. Plan, set up and manage projects related to finance, including process review, improvement to reporting, development of procedures to control costs and increase productivity, quality assurance and compliance. Conduct analysis of key performance indicators (KPI) as a support to new sales and service initiatives, strategic marketing, budget and forecasting. Facilitated computer conversions and partnered with IT to develop interface between all business units; ensured compliance with federal, state, and local regulatory standards. Other positions held: Consumer Loan Operations Supervisor, Litigation Specialist, Bankruptcy Specialist, Mobile Home Specialist, Repossession Specialist, Consumer Loan Collector. Show less

Education

  • Illinois State University
    Business Administration

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