Kelly Ngo
Human Resources Generalist at SILAC Insurance Company- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Tiffany Timmermann
Kelly was an essential part of my ability to scale our customer services teams at Canopy. She expertly led intake meetings to understand the profile of the candidate and the demands of each specific role. She ran hiring processes regularly and efficiently for support and customer success, and quickly optimized her screening methodologies so that only top notch candidates were passing through to hiring managers. More than just a high quality of work, Kelly also takes great care to ensure a 5-star candidate experience, from the application to onboarding, and the inevitable rejections in between. A company that wants to grow is a company that should hire Kelly!
Camille Lewis
Kelly joined Canopy and immediately made a positive impact. She is incredibly thoughtful and organized, allowing her to effectively spot and solve gaps in the candidate experience. She strikes a great balance of being process driven but also flexible and collaborative with hiring managers. She cares deeply about providing thoughtful feedback to candidates and cultivating a culture of continuous improvement internally. Kelly is an asset to any People Ops team!
Tiffany Timmermann
Kelly was an essential part of my ability to scale our customer services teams at Canopy. She expertly led intake meetings to understand the profile of the candidate and the demands of each specific role. She ran hiring processes regularly and efficiently for support and customer success, and quickly optimized her screening methodologies so that only top notch candidates were passing through to hiring managers. More than just a high quality of work, Kelly also takes great care to ensure a 5-star candidate experience, from the application to onboarding, and the inevitable rejections in between. A company that wants to grow is a company that should hire Kelly!
Camille Lewis
Kelly joined Canopy and immediately made a positive impact. She is incredibly thoughtful and organized, allowing her to effectively spot and solve gaps in the candidate experience. She strikes a great balance of being process driven but also flexible and collaborative with hiring managers. She cares deeply about providing thoughtful feedback to candidates and cultivating a culture of continuous improvement internally. Kelly is an asset to any People Ops team!
Tiffany Timmermann
Kelly was an essential part of my ability to scale our customer services teams at Canopy. She expertly led intake meetings to understand the profile of the candidate and the demands of each specific role. She ran hiring processes regularly and efficiently for support and customer success, and quickly optimized her screening methodologies so that only top notch candidates were passing through to hiring managers. More than just a high quality of work, Kelly also takes great care to ensure a 5-star candidate experience, from the application to onboarding, and the inevitable rejections in between. A company that wants to grow is a company that should hire Kelly!
Camille Lewis
Kelly joined Canopy and immediately made a positive impact. She is incredibly thoughtful and organized, allowing her to effectively spot and solve gaps in the candidate experience. She strikes a great balance of being process driven but also flexible and collaborative with hiring managers. She cares deeply about providing thoughtful feedback to candidates and cultivating a culture of continuous improvement internally. Kelly is an asset to any People Ops team!
Tiffany Timmermann
Kelly was an essential part of my ability to scale our customer services teams at Canopy. She expertly led intake meetings to understand the profile of the candidate and the demands of each specific role. She ran hiring processes regularly and efficiently for support and customer success, and quickly optimized her screening methodologies so that only top notch candidates were passing through to hiring managers. More than just a high quality of work, Kelly also takes great care to ensure a 5-star candidate experience, from the application to onboarding, and the inevitable rejections in between. A company that wants to grow is a company that should hire Kelly!
Camille Lewis
Kelly joined Canopy and immediately made a positive impact. She is incredibly thoughtful and organized, allowing her to effectively spot and solve gaps in the candidate experience. She strikes a great balance of being process driven but also flexible and collaborative with hiring managers. She cares deeply about providing thoughtful feedback to candidates and cultivating a culture of continuous improvement internally. Kelly is an asset to any People Ops team!
Experience
-
SILAC Insurance Company
-
United States
-
Insurance
-
100 - 200 Employee
-
Human Resources Generalist
-
Mar 2023 - Present
-
-
-
Canopy
-
United States
-
Software Development
-
100 - 200 Employee
-
People Operations Specialist
-
Jun 2022 - Jan 2023
-
-
Recruiter
-
Dec 2021 - Jan 2023
-
-
-
IsoTalent
-
United States
-
Business Consulting and Services
-
1 - 100 Employee
-
Principal Recruiter
-
Sep 2021 - Dec 2021
-
-
-
byte®
-
United States
-
Personal Care Product Manufacturing
-
200 - 300 Employee
-
Recruiting Coordinator
-
Aug 2021 - Sep 2021
-
-
Customer Experience Specialist
-
Feb 2021 - Aug 2021
-
-
-
Thorup Tutoring, JetBlue Airways, Coffee & Cocoa, Ding Tea
-
Utah, United States
-
Various Part-time Jobs
-
May 2016 - Feb 2021
Coffee & Cocoa/Ding Tea - Team Lead/Barista || May 2019-Feb 2021 JetBlue Airways - Reservations Crew || June 2018-Feb 2019 Thorup Tutoring - Private Tutor || May 2016-Jan 2018 Coffee & Cocoa/Ding Tea - Team Lead/Barista || May 2019-Feb 2021 JetBlue Airways - Reservations Crew || June 2018-Feb 2019 Thorup Tutoring - Private Tutor || May 2016-Jan 2018
-
-
Education
-
2016 - 2020
University of Utah - David Eccles School of Business
Bachelor of Science - BS, Business Management -
2018 - 2019
University of Utah College of Social and Behavioral Science
Minor, Psychology
Community
