Paralegal

• Feb 2022 - Present

This role involves:• Assisting lawyers with the day-to-day management of client files• Assisting with drafting of correspondence and documents.• Undertaking legal and other required research.• Coordinating record requests and related enquires.• Analysing client records to assist with statement preparation.• Liaising with knowmore panel lawyers in relation to arrangements for compensation referrals.• Collating records and information for external referrals.• Liaising with other external service providers in relation to client matters.• Assisting clients with enquires and coordinating both internal and external appointments.• Perform routine and general office and administration duties

Research Assistant - Legal and Policy

• Nov 2021 - Feb 2022

Client Support Officer

• Oct 2020 - Feb 2022

This role involved:• Assisting clients via phone, email and in-person in a friendly and professional manner• Triaging clients using the Community Legal Assistance Services System (CLASS)• Interviewing clients about their legal issues (e.g. criminal, employment, tenancy, consumer, family, debt law)• Using Outlook and Sharepoint to facilitate the intake process for potential clients, including arranging client meetings• Performing administrative and data entry duties This role involved:• Assisting clients via phone, email and in-person in a friendly and professional manner• Triaging clients using the Community Legal Assistance Services System (CLASS)• Interviewing clients about their legal issues (e.g. criminal, employment, tenancy, consumer, family, debt law)• Using Outlook and Sharepoint to facilitate the intake process for potential clients, including arranging client meetings• Performing administrative and data entry duties

Retail Sales Associate

• Oct 2019 - Feb 2022

This role involves:• Assisting customers with their needs and providing solutions with the store's products• Handling cash and other payment transactions• Managing the store's daily operations independently• Demonstrating professional phone etiquette This role involves:• Assisting customers with their needs and providing solutions with the store's products• Handling cash and other payment transactions• Managing the store's daily operations independently• Demonstrating professional phone etiquette

University Professional Placement

• Aug 2021 - Nov 2021

This role involved conducting a literature review on the effectiveness of Apprehended Domestic Violence Orders This role involved conducting a literature review on the effectiveness of Apprehended Domestic Violence Orders

E-discovery Paralegal

• Jul 2021 - Aug 2021

This role involved:• Reviewing and tagging documents for an international litigation case• Examining 500+ files a day using eDiscovery software (Relativity) • Working with complex legal issues This role involved:• Reviewing and tagging documents for an international litigation case• Examining 500+ files a day using eDiscovery software (Relativity) • Working with complex legal issues

Legal Intern

• Sep 2020 - Nov 2020

This role involved:• Executing independent legal research • Composing legal guides on topics of technology, employment and commercial law• Publishing my legal guides using Wordpress• Translating complex legal issues into plain English terms• Investigating potential legal document automation products for Lawpath This role involved:• Executing independent legal research • Composing legal guides on topics of technology, employment and commercial law• Publishing my legal guides using Wordpress• Translating complex legal issues into plain English terms• Investigating potential legal document automation products for Lawpath

Law Clerk

• Jul 2020 - Sep 2020

This role involved:• Executing independent legal research• Drafting solicitors' emails• Proofreading and editing affidavits• Welcoming clients to the firm• Performing general office administrative duties (e.g. filing, scanning, photocopying)• Contacting clients and other firms on behalf of solicitors to retrieve information and organise appointments This role involved:• Executing independent legal research• Drafting solicitors' emails• Proofreading and editing affidavits• Welcoming clients to the firm• Performing general office administrative duties (e.g. filing, scanning, photocopying)• Contacting clients and other firms on behalf of solicitors to retrieve information and organise appointments

Retail Assistant

• Nov 2018 - Mar 2019