Kelly Murad

Manager, Renewals at Precisely | Trust in Data
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Location
Buena Park, California, United States, US

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5.0

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Ray Figueras

It is my pleasure to write this recommendation for Kelly. Kelly is a reliable and consistent performer and a consummate team player. She is well-liked and respected by her peers. She has built an excellent rapport with Vision Solutions' partners and customers in Asia and North America. She is courteous and responsive to customer's needs. I strongly recommend Kelly to any organization looking for a consistent and reliable performer.

Amanda Erwin

Working with Kelly Murad for about 2 years was more than enough time for me to see her exceptional time and task management skills. She has proven her abilities and even excelled in her position in a short period of time. There is no doubt that the relationships she build have helped her excel in her career choices and have also provided long term friendships. She is a hard, focused worker and pays great attention to detail. There is no doubt that Kelly would make an amazing asset to any company lucky enough to have her aboard.

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Credentials

  • Precisely Command of the Sale
    Precisely | Trust in Data
    May, 2022
    - Sep, 2024
  • Precisely Command of the Message
    Precisely | Trust in Data
    Feb, 2022
    - Sep, 2024

Experience

    • Manager, Renewals
      • Oct 2022 - Present

      *Manages a team of 7 Renewal Account Managers and 2 Renewals Coordinators*Assist and provide guidance to the team, be a bridge to upper management. *Review and optimize the renewal lifecycle to ensure the timely renewals while mitigating down sells/churn*Supports Renewal Account Managers in negotiations and serve as an escalation point for the team.*Accurately forecast ACV/TCV pipeline via Salesforce and Tableau reporting progress and results up to VP and SVP of Renewals*Player-coach with focus of the growth and success of the Renewals Team. *Focus on building a strong team and culture, creating and refining processes and seek ways to define the next evolution of renewal success and retention. Show less

    • Renewal Account Manager
      • Dec 2010 - Nov 2022

      Previously under company names Vision Solutions Inc & Syncsort Inc. *Preparing the renewal letters, quotations, and notifications *Contacting clients directly to negotiate terms and conditions and render renewal contracts*Ensuring renewals are forecasting correctly in Salesforce*Bridging between Sales, Finance, Customer Success, and other internal teams*Refining renewal strategies that proactively engage a client in chopping the churn rates*Working with the product team to receive feedback on the growing requirements of a customer*Meeting the desired goals and establishing metrics*Accurately forecast ACT and TCV *Previously works APAC and EMEA international renewals. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Project Coordinator
      • Nov 2007 - Sep 2009

      • Administratively supported the Regional Director of Enrollment, Vice President of Business Operations, Director of IT, Student Services and Director of Accounting. • Coordinated VP, director, employee and faculty travel (airfare, hotel, and car rental reservations.) • Coordinated catering and special events (all staff baseball games, ect) for all Southern California learning centers. • Organized meetings and trainings in and out of state with attendance of 200+. • Responsible for calendar management of VP and Directors. Sent e-mail correspondence on behalf of VP and Directors. • Coordinated charity events such as Canning Hunger, Children’s Christmas Drive, and Clothes Collection drives. • Acted as a liaison between students and directors, helped students resolve various issues. • Coordinated medical projects such as blood drives and health fairs for both staff and students. • Drafted memos and correspondence from the VP and Directors, including confidential material. • Ran various reports, analyzed data and created Excel and/or PowerPoint presentations based on the data. Show less

    • United States
    • Defense and Space Manufacturing
    • 1 - 100 Employee
    • Accounting Specialist I
      • Sep 2004 - Oct 2007

      • Processed A/P, A/R and G/L’s. • Ran bi-monthly check runs ensuring on time payments to all vendors, ran cash balance reports and ensured proper balances were in place. • Processed all accounts receivable invoices, ensured proper payment via check or credit card from customers. Ran collections on past due accounts. • Reconciled all bank accounts monthly. • Processed all month end reports via MAS90 Accounting Software. • Served as backup payroll processor, when payroll employee is unavailable, via online ADP services. • Processed annual 1099’s Show less

    • United States
    • Non-profit Organization Management
    • Administrative Executive Assistant
      • Jul 2001 - Sep 2004

      • Scheduled client appointments and organized client charts. • Handled all company finances, including accounts payable and receivable, payroll via Paychex and ADP processing companies, maintained company check-register via QuickBooks computer program, prepared monthly reports for auditors and bookkeeper. • Prepared and submitted federal and state grants. Prepared and submitted invoices, progress reports, and close out for federal and state grants. • Answered multi-line phones and directed all client calls. Acted as forward face of the company, initial client intake and assessment, directed clients to the correct program/staff. • Created and maintained an organized filing system. • Attended meetings on behalf of the Executive Director, briefed Executive Director on all meeting, issues and events. Show less

Education

  • University of Phoenix
    BSHS, Human Services
    2006 - 2009

Community

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