Experience

Chartwell Staffing Solutions

• United States
• Staffing and Recruiting
• 200 - 300 Employee

• Branch Manager

  • May 2022 - Present

  Overseeing all branch operations including recruitment and sales for the Reno, NV Chartwell team.

• Operations Manager

  • Sep 2021 - May 2022

• Senior Staffing Specialist

  • Mar 2021 - Sep 2021

• Staffing Specialist

  • Dec 2019 - Mar 2021

• Internal Temp - Staffing Coordinator

  • Sep 2019 - Dec 2019



Atria's

• United States
• Restaurants
• 1 - 100 Employee

• Front Of House Manager

  • Apr 2016 - Jun 2019

  -Coordinated and led daily pre-meal meetings with all staff, including both front-and back-of house-Managed and maintained consistent inventory levels for all food, beverage, and paper items-Prepared End-of-Shift (EOS) reports, including restaurant sales, labor costs, and inventory adjustments-Worked to ensure both employee and customer satisfaction by providing consistent leadership, supervision, and organization across all areas of operation

• Catering Manager & Positional Trainer

  • Jun 2014 - Apr 2016

  • Audited existing training and orientation process corporate wide; Subsequently implemented both new and improved hiring and on boarding processes• Conducted training courses and created weekly training schedule for new hires; Topics of training included customer service skills, food and beverage knowledge, and health and safety standards• Developed a training platform that motivated, retained, and refined over 20 employees• Managed all catering events; Acted as Point of Contact for event and private dinning planning and coordination Show less

• Server

  • Apr 2013 - Jun 2014

  • Managed serving up to 30 patrons at a time, often while performing multiple roles within the restaurant • Promoted to shift manager after only 6 months in the role• Created weekly shift schedule and daily floor plans for all front-of-house employees; Managed adjustments to schedule and time clocks on an ongoing basis

• Take Out Manager

  • Jan 2011 - Apr 2013

  • Handled up to 50 orders at a time, typically while also expediting the entrees on the line• Increased return patrons through quick and accurate orders as well as excellent customer service skills• Organized a training manual for all future take out managers

• Food Runner

  • Jun 2008 - Jan 2011

  • Studied and memorized the entire menu in order to garnish and distinguish dishes• Expedited approximately 1K orders a night on the line with the head chef• Completed a serving etiquette course in order to fully engage in the role

• Server’s Assistant

  • Sep 2006 - Jun 2008

  • Assisted servers with taking orders, clearing tables, and providing customer service to patrons• Worked 5 days a week while also attending school full time and participating in varsity sports