Kelly McAllister

Manager in Training Program at Suntex Marinas
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Location
US

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Caroline Clements

Kelly McAllister has both encouraged me and offered me insight into both the several hospitality courses we have shared and through her experiences in other business courses. Kelly has been there every time I have had an inquiry on a subject matter and takes the answer a step further by using her marketing studies background to offer a different perspective. She consistently has a positive attitude in class, but even more so in her position in our sorority, Alpha Omicron Pi. As Marketing Chairman, she deals with every single member in our chapter to coordinate ways to better market our chapter to peers, design merchandise, and work directly with merchandise companies. While working with companies and our peers, Kelly has efficiently communicated each bit of information she has received and continues to diligently work through solutions to multiple issues regarding merchandise during the difficult time of quarantining for COVID-19, which showcases her strength as a leader.

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Experience

    • United States
    • Maritime Transportation
    • 200 - 300 Employee
    • Manager in Training Program
      • Jun 2022 - Present
    • Hospitality
    • 500 - 600 Employee
    • Food and Beverage Manager
      • Jan 2022 - Apr 2022

      - Oversee the operation of the hotel's main restaurant, banquets and room service - Respond efficiently to customer complaints - Control operational costs and identify measures to cut waste - Ensure compliance with licensing, hygiene, and health and safety requirements - Monitoring workflow between the front of house and back of the house -Analyze and review Banquet Event Orders (BEO) with the sales department to ensure events are properly set, staffed and food inventory is adequate

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Hostess
      • Sep 2020 - Oct 2021

      - Supervise and coordinate dining room activities while directing staff in order to provide fast and courteous service - Greet and acknowledge guests and seat patrons by escorting them to the assigned table - Submit customer orders to the kitchen using the restaurant's point of sale system - Practice food and beverage handling techniques in accordance with company policy as well as local, state, and federal regulations - Supervise and coordinate dining room activities while directing staff in order to provide fast and courteous service - Greet and acknowledge guests and seat patrons by escorting them to the assigned table - Submit customer orders to the kitchen using the restaurant's point of sale system - Practice food and beverage handling techniques in accordance with company policy as well as local, state, and federal regulations

    • United States
    • Spectator Sports
    • 100 - 200 Employee
    • Hospitality Specialist
      • Jun 2021 - Aug 2021

      - Assist with control of inventory, product cost, and purchasing - Staff concession stands by the event with the goal to maximize sales and lower labor costs - Mentor new team members on POS system, customer service strategies, and sales goals - Manage daily work assignments and weekly scheduling of staff - Receive and review inventory deliveries and store food and beverage items properly - Organize shelves and displays to be appealing and functional for customers and staff - Assist with control of inventory, product cost, and purchasing - Staff concession stands by the event with the goal to maximize sales and lower labor costs - Mentor new team members on POS system, customer service strategies, and sales goals - Manage daily work assignments and weekly scheduling of staff - Receive and review inventory deliveries and store food and beverage items properly - Organize shelves and displays to be appealing and functional for customers and staff

    • United States
    • Entertainment Providers
    • 1 - 100 Employee
    • Campus Ambassador
      • Oct 2020 - Jun 2021

      - Market the App’s services to people waiting in lines at various venues - Plan and execute large events and promotions - Work alongside the LineLeap’s founders and management team on new and fun marketing tactics - Promote different LineLeap features and events to campus organizations and through social media - Market the App’s services to people waiting in lines at various venues - Plan and execute large events and promotions - Work alongside the LineLeap’s founders and management team on new and fun marketing tactics - Promote different LineLeap features and events to campus organizations and through social media

    • United States
    • Executive Offices
    • 200 - 300 Employee
    • Marketing Chairman
      • Dec 2019 - May 2021

      - Elected to serve a chapter of over 200 members as part of my sorority’s Executive Boar - Implement marketing and branding campaigns to spread a positive brand image - Collaborate with outside vendors to design, price, and order items for the organization - Elected to serve a chapter of over 200 members as part of my sorority’s Executive Boar - Implement marketing and branding campaigns to spread a positive brand image - Collaborate with outside vendors to design, price, and order items for the organization

    • United States
    • Wellness and Fitness Services
    • 300 - 400 Employee
    • Front Desk Attendant
      • Oct 2016 - Aug 2017

      - Greeted and welcomed guests to the facility while promoting other activities offered by the sports club- Answered telephones and correctly answer questions and relay messages- Maintained the safety of the facility by following procedure and ensuring that each guest was properly input into an online system - Operated a point of sales system- Managed digital and hard-copy filing system

    • Child Care Specialist
      • Oct 2016 - Jul 2017

      - Supervise children ages 3 months to 14 years to ensure their safety and enjoyment- Organize and implement activities for up to 25 children at a time- Ensure that the facility was safe and clean at all times-Care for children with learning disabilities and make any accommodations necessary- Maintain positive relationships with parents

    • United States
    • Recreational Facilities
    • 1 - 100 Employee
    • Camp Counselor
      • Jun 2015 - Aug 2015

      - Planned and instructed fitness and archery classes - Collaborated with other counselors to coordinate activities for campers ages 5-16 - Directly communicated with parents on a weekly basis - Respond actively to situations and fill out incident reports as needed - Maintained an energetic and professional demeanor at all hours - Planned and instructed fitness and archery classes - Collaborated with other counselors to coordinate activities for campers ages 5-16 - Directly communicated with parents on a weekly basis - Respond actively to situations and fill out incident reports as needed - Maintained an energetic and professional demeanor at all hours

Education

  • Florida State University
    Business, Marketing
    2017 - 2021

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