Kelly Manning

Chief Operations Officer at Reconnect Family Services
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Contact Information
us****@****om
(386) 825-5501
Location
NZ

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Credentials

  • Certificate in Youth Work
    Careerforce
    May, 2014
    - Oct, 2024
  • Graduate Diploma Business Studies (Training & Development)
    Massey University

Experience

    • New Zealand
    • Individual and Family Services
    • 1 - 100 Employee
    • Chief Operations Officer
      • Jan 2017 - Present

      Oversee the day to day operations of programmes run by Reconnect Family Services. Provide support, supervision and guidance to the Reconnect Management Team. Oversee the day to day operations of programmes run by Reconnect Family Services. Provide support, supervision and guidance to the Reconnect Management Team.

    • New Zealand
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Training Manager
      • Apr 2015 - Dec 2016

      Details as below.Facilitated strategic planning process with BOT.

    • Manager KorowaiLink Maori Youth Justice Programme
      • Sep 2014 - Apr 2015

      Seconded into this position to improve performance of programme.Mentoring programme for Rangatahi in the Youth Justice system.Manage a team of Youth Workers. Ensure contractual obligations met.Liaise with CYF, Police, Courts other stakeholders.Ensure management, HR, administration compliance.Implemented practice framework.

    • Training Manager
      • May 2012 - Sep 2014

      Design and deliver, or contract in training courses.Manage qualifications programme.Manage organisation-wide projects.Policy development/implementation.Funding procurement.Act as CEO as required.Revamped performance appraisal system.

  • Shire of Roebourne
    • Karratha, Western Australia
    • Community Safety Coordinator
      • Jan 2011 - May 2012

      1. Coordinate public safetey projects for Cleansweep Taskforce – a joint public/private initiative that addresses community safety & crime prevention needs. 2. Manage graffiti removal, alcohol management, crime & safety initiatives, community litter clean ups. 3. Implementing CCTV within the Shire. 4. Established Police information/resource sharing MOU. 5. Coordinated 10+ community litter clean ups collecting 2000 bags of litter and raising $20,000.00+ for local community groups. 6. Established agreement with Corrective Services to remove graffiti.

    • Youth Mentor
      • Aug 2010 - Jan 2011

      1. Guidance and support for Kickstart Apprentices (15-19 year olds). 2. Liaison with employers & other support services. 3. Establish development plans. 4. Helped initiate literacy & numeracy programme for apprentices. 5. Initiated on-campus support for out-of-town students at TAFE. 1. Guidance and support for Kickstart Apprentices (15-19 year olds). 2. Liaison with employers & other support services. 3. Establish development plans. 4. Helped initiate literacy & numeracy programme for apprentices. 5. Initiated on-campus support for out-of-town students at TAFE.

    • Training & Quality Services Coordinator
      • Apr 2008 - Aug 2010

      1. Design, delivery/brokering of education for youth workers, caregivers and therapists. 2. Work with Chief Executive on major funding applications, business planning, media and ministerial responses. 3. Assist with project management of setting up new service programmes (Supported Bail, Youth Justice residence, youth mentoring). 4. Ongoing support and advice to programmes. 5. Act as Chief Executive during CE absence. 6. Monitoring of quality markers. 7. Initiated standardised induction programme. 8. Initiated tertiary study programme for youth workers. 9. Provide after-hours emergency youth support service on rostered basis.

    • New Zealand
    • Government Administration
    • 700 & Above Employee
    • Senior Trainer
      • Aug 2005 - Apr 2008

      1. Deliver wide range of national training packages (family violence, youth offending, D&A screens, suicide intervention, cross-cultural skills, IT, management development, induction). 2. Supervise training team members.3. Assist with management functions. 4. Regularly act-up as Team Leader and Unit Manager.

    • Senior Training Designer
      • Sep 2003 - Aug 2005

      1. Act as Manager as required. 2. Research & design skills based and developmental training packages for social workers, managers and other staff. 3. Review and update existing training packages. 4. Manage developmental projects – including scoping, reviewing and evaluating project. 5. Supervise and mentor training staff. 6. Build relationships with managers, senior policy staff, IT managers and other staff.

    • Trainer
      • Sep 1994 - Aug 2003

      1. Design, deliver and update training packages. 2. Liaise with staff and managers. 3. Contribute to projects. 4. Established Privacy Act course & Employment Law course.

  • Department of Social Welfare
    • Auckland, New Zealand
    • Clerk, Senior Clerk, Trainer
      • Dec 1982 - Aug 1994

      Variety of tasks including working with of clients including war veterans and unemployed workers of many nationalities. Design and delivery of staff and supervisor training. Variety of tasks including working with of clients including war veterans and unemployed workers of many nationalities. Design and delivery of staff and supervisor training.

Education

  • University of Otago MBA
    Master of Business Administration - MBA, Business Administration and Management, General
    2018 - 2020
  • Careerforce
    Certificate in Youth Work, Youth Work
    2014 - 2014
  • Massey University
    Grad. Dip. Business Studies, Training & Development
    2003 - 2005

Community

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