VP Branch Manager III

• Aug 2022 - Present

Assistant Branch Manager/Officer

• Jan 2010 - Present

Accomplished leader able to develop the strength of a team by creating a positive and motivational environment. Client focused with extensive business, employee development and customer service experience, that results in sustained growth and profitability for all stakeholders. Empowering as a team leader and mentor, consistently challenging the team to strive for excellence and provide exceptional customer service.

AVP, Store Manager II

• Apr 2018 - Aug 2022

Branch Manager

• Jan 2006 - Feb 2008

• Coordinate accounts for many local businesses.• Business development for new branch.• Managed deposits of over $13M.• Managed satellite branch of 2 employees• Worked directly with personal and business customers to deliver excellent service on loans and deposits. • Consistently met or exceeded sales goals.• Consumer loan decision-making, underwriting of consumer loans. • Coordinate accounts for many local businesses.• Business development for new branch.• Managed deposits of over $13M.• Managed satellite branch of 2 employees• Worked directly with personal and business customers to deliver excellent service on loans and deposits. • Consistently met or exceeded sales goals.• Consumer loan decision-making, underwriting of consumer loans.

Assistant Branch Manager

• Sep 1995 - Jan 2006

• Supervise traditional branch staff of 12 full time and part time employees ensure budgeted hours are maintained.• Enforce compliance to branch staff, audit and regulatory policies and procedures.• Quarterly and annual performance evaluations.• Responsible for all branch operational audits, quarterly SOX testing.• Handle consumer and home equity loans from application to close.• Meet sales goals through sales campaigns, call nights and referrals.• Participate in community activities.