Marketing Officer - net-zero Fairy 🌍

• Sep 2021 - Present

Supporter Engagement Executive

• Feb 2020 - Sep 2021

Managing new and ongoing projects to deliver our supporter engagement objectives and improve and innovate the way we welcome new supporters to the charity.

Direct Dialogue Administrator

• Jan 2019 - Feb 2020

FUN:) HCCA Campaign Manager

• Mar 2018 - Jan 2019

Notable achievements:- trained over 2500 pupils in person at school workshops, provided CPD training to about 200 food teachers - brought the charity recognition winning the Golden Chopsticks Community Award in spring 2018- innovated procedures bringing significant funds back to the project- taken the project from being London-based to reaching areas across England and Wales- considerable year-on-year increase in workshops being carried out at schools and in number pupils trained- identified and contacted possible collaboration partners, with partnerships going ahead with Food Teachers Centre and Springboard FutureChef giving FUN:) HCCA plenty more exposure with its target audience- innovated systems and processes improving project efficiency, contents, online presence and marketing, re-structured and re-designed website for more user friendly experienceKey responsibilities include:- all administration and coordination, first point of contact responding to all queries, account management- online and offline communications, project marketing- managing project diary, scheduling events, workshops & meetings- scheduling, organising and managing training events- liaising with various project stakeholders; managing project team, delivering team training- producing educational, promotional and communications materials (skills videos, lesson plans, flyers)- taking lead on developing project meeting agendas & minutes, following-up action points www.FunChineseCooking.com; FUNHCCA for social media outlets Show less

FUN:) HCCA Project Coordinator

• Mar 2017 - Feb 2018

FUN:) Healthy Chinese Cuisine Ambassadors is a not-for-profit project managed by Ming-Ai Institute, a north London Chinese charity.

FUN:) Healthy Chinese Cuisine Ambassadors Project Intern

• Sep 2016 - Feb 2017

After 5 months of holding part-time intern position for the FUN:) HCCA Project, I was promoted to full-time Coordinator.

Events Supervisor

• Nov 2013 - Mar 2017

CG Events holds private and corporate events in many London landmark venues, from V&A to Westminster Abbey. It was a part-time job held alongside my studies in London. - For final 5 months with CG, made Junior Sales Intern in the office where main tasks included: research, creating sales quotes for clients, events sheets and post-events invoices, assisting with event planning, logistics and organising. Responsibilities included: - setting up events on the day - managing service areas and service teams (e.g. running the food service at red carpet events) - assisting with staff training - handling customer requests - general waiting duties www.clerkenwellgreen.com. Show less

Intern

• Jul 2015 - Oct 2015

Part-time office intern for the social media, business and culture exchange platform. My usual tasks included: - resourcing Chinese trending news stories, translating them from Chinese into English; - writing short pieces for the Western Eyes column; - assisting with event planning and management; Part-time office intern for the social media, business and culture exchange platform. My usual tasks included: - resourcing Chinese trending news stories, translating them from Chinese into English; - writing short pieces for the Western Eyes column; - assisting with event planning and management;

English Teacher

• Oct 2011 - May 2012

Full-time teacher working in a small team of Taiwanese teachers, main duties included: - planning out the lessons for groups of students between ages 4-16 - teaching applying creative and interactive ways - carrying out evaluation tests. Full-time teacher working in a small team of Taiwanese teachers, main duties included: - planning out the lessons for groups of students between ages 4-16 - teaching applying creative and interactive ways - carrying out evaluation tests.

Guest Relations Officer

• Apr 2010 - Oct 2010

The main responsibility was ensuring hotel foreign guests’ satisfaction, achieved through: - personalised and professional service - handling any complaints and finding solutions - compiling daily reports for higher management - updating the regular/long-stay guests’ profiles The main responsibility was ensuring hotel foreign guests’ satisfaction, achieved through: - personalised and professional service - handling any complaints and finding solutions - compiling daily reports for higher management - updating the regular/long-stay guests’ profiles