Kelly Long
Recovery Specialist at Santa Maria Hostel- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English -
Topline Score
Bio
Credentials
-
Peer Recovery Coach
Santa Maria HostelOct, 2019- Sep, 2024 -
Career Readiness Certification
Houston Community CollegeFeb, 2013- Sep, 2024 -
First Aid CPR AED
American Heart Association | American Stroke AssociationFeb, 2018- Sep, 2024
Experience
-
Santa Maria Hostel
-
United States
-
Non-profit Organizations
-
1 - 100 Employee
-
Recovery Specialist
-
Oct 2022 - Present
Recovery Coaches/Recovery Support Specialists provide coaching and mentoring to reduce barriers to recovery and re-entry, respond to challenges encountered and provide care coordination and linkage to community resources for education, employment, housing, health, social and spiritual needs. Recovery Coaches/Recovery Support Specialists provide coaching and mentoring to reduce barriers to recovery and re-entry, respond to challenges encountered and provide care coordination and linkage to community resources for education, employment, housing, health, social and spiritual needs.
-
-
-
Passages, Inc.
-
Non-profit Organizations
-
1 - 100 Employee
-
Client Care Representative
-
Nov 2013 - Nov 2022
• Manages and screens incoming calls to appropriate staff while conducting and monitoring facility for compliance • Attentively monitors residents in accordance with State guidelines and monitors and conducts all safety practices including fire drills, chores to onsite clients • Manages and screens incoming calls to appropriate staff while conducting and monitoring facility for compliance • Attentively monitors residents in accordance with State guidelines and monitors and conducts all safety practices including fire drills, chores to onsite clients
-
-
-
The Right Step Houston
-
United States
-
1 - 100 Employee
-
Behavioral Health Advocate
-
Dec 2020 - Apr 2021
Direct incoming calls to appropriate staff Utilize verbal and organizational skills to effectively communicate with all levels of management and clients Assure residents are in accordance with state guidelines by monitoring, conducting, observing and documentation of all clients in the facility. Direct incoming calls to appropriate staff Utilize verbal and organizational skills to effectively communicate with all levels of management and clients Assure residents are in accordance with state guidelines by monitoring, conducting, observing and documentation of all clients in the facility.
-
-
-
Boot Barn
-
Retail
-
700 & Above Employee
-
Retail Salesperson
-
Oct 2019 - Mar 2020
Diligently assisted clients while developing and rapport through a variety of marketing strategies Skillfully organizing and maintaining a strong marketing presence with update knowledge of brands and products Effectively utilized verbal while communicating with all types of customers ensuring the highest quality of customer service Diligently assisted clients while developing and rapport through a variety of marketing strategies Skillfully organizing and maintaining a strong marketing presence with update knowledge of brands and products Effectively utilized verbal while communicating with all types of customers ensuring the highest quality of customer service
-
-
-
Premier Designs, Inc.
-
United States
-
Retail Apparel and Fashion
-
700 & Above Employee
-
Entrepreneur and Distributor
-
Dec 2016 - May 2019
I love the freedom and independence that comes with having my own business. I am able to create my own schedule and there are no quotas, inventory, or deliveries with Premier Designs Jewelry. I get to meet fabulous and fun new people and work in the fashion industry. I also am able to create an updated, stylish look that can be put together in about 30 seconds. I love the fact that I can attend a whole host of parties, events and rallies. I love the freedom and independence that comes with having my own business. I am able to create my own schedule and there are no quotas, inventory, or deliveries with Premier Designs Jewelry. I get to meet fabulous and fun new people and work in the fashion industry. I also am able to create an updated, stylish look that can be put together in about 30 seconds. I love the fact that I can attend a whole host of parties, events and rallies.
-
-
-
-
Front Office Receptionist
-
Dec 2015 - Feb 2017
• Diligently books appointments in a fast paced environment • Monitors documents, contracts and banking information with clients in accordance with State guidelines. • Diligently books appointments in a fast paced environment • Monitors documents, contracts and banking information with clients in accordance with State guidelines.
-
-
-
American Income Life Insurance Company
-
United States
-
Insurance
-
700 & Above Employee
-
Recruiter/Agent
-
Nov 2014 - Nov 2015
• Consistently booked appointments while meeting with clients and union members to provide membership benefits. • Diligently monitors documents, contracts and banking information with clients in accordance with State guidelines. • Consistently booked appointments while meeting with clients and union members to provide membership benefits. • Diligently monitors documents, contracts and banking information with clients in accordance with State guidelines.
-
-
-
Michaels Stores, Inc.
-
United States
-
Manufacturing
-
1 - 100 Employee
-
Sales Associate
-
Apr 2015 - Aug 2015
• Executed transportation support and financial responsibility in a fast paced environment • Ensuring the highest quality of customer service plus attending to front end sales of merchandise including performance, quality assurance, attendance and punctuality along with time management, • Executed transportation support and financial responsibility in a fast paced environment • Ensuring the highest quality of customer service plus attending to front end sales of merchandise including performance, quality assurance, attendance and punctuality along with time management,
-
-
-
California Closets
-
United States
-
Design Services
-
700 & Above Employee
-
Customer Liaison
-
Apr 2014 - Sep 2014
Schedule appointments for designers, process inquiries about future clients and leads, and attend to walk in clients while presenting our showroom floor. Schedule appointments for designers, process inquiries about future clients and leads, and attend to walk in clients while presenting our showroom floor.
-
-
-
-
Staffing Employee/ Administrative Support
-
Mar 2013 - Apr 2014
• Greeting clientele readily and candidly, efficiently managing incoming calls in a fast paced environment while adequately maintain quality assurance for customers on the phone. • Appropriately utilized verbal and diplomatic skills to effectively communicate with all types of customers ensuring the highest quality of customer service. • Attentively complied with corporate policies and security guidelines and consistently maintained integrity and honesty while upholding the highest standard of business ethics Show less
-
-
-
-
Telecommunications Clerk
-
Sep 2013 - Jan 2014
Marathon Oil Corporation believes that a reputation for integrity is one of the most important assets any company can possess. Supporting corporate governace for investors and for those in position of finincial stewartship.
-
-
Switchboard Operator
-
May 2013 - Aug 2013
Marathon Oil Corportation is deciated to upholding high ethical standards and principals through operations worldwide.
-
-
-
-
Front Desk Receptionist
-
Aug 2013 - Sep 2013
Ingenia Polymers is the premier integrated solutions provider for the global polymers industry. Ingenia Polymers is the premier integrated solutions provider for the global polymers industry.
-
-
-
-
Receptionist/Customer Service
-
Apr 2013 - May 2013
Providing commerical real estate in Houston and Dallas; Stream Reality Partners is a leader in Industrial and Retail Leasing, and Property Managment Services. Providing commerical real estate in Houston and Dallas; Stream Reality Partners is a leader in Industrial and Retail Leasing, and Property Managment Services.
-
-
-
AmREIT
-
United States
-
Real Estate
-
1 - 100 Employee
-
Receptionist/Customer Service
-
Mar 2013 - Apr 2013
Real Estate investment trust focused on the ownership, managment, and redevelopment of neighborhod and community shopping centers and mixed used properties. Real Estate investment trust focused on the ownership, managment, and redevelopment of neighborhod and community shopping centers and mixed used properties.
-
-
-
-
Sales/ Replenishing
-
Mar 2012 - Oct 2012
Productively managed transportation support and financial responsibility in a fast paced environment, effectively utilized verbal and diplomatic skills to ensure the highest quality of customer service, consistently maintained all the transportation guidelines and expectations including sales performance, quality assurance attendance and time management. Productively managed transportation support and financial responsibility in a fast paced environment, effectively utilized verbal and diplomatic skills to ensure the highest quality of customer service, consistently maintained all the transportation guidelines and expectations including sales performance, quality assurance attendance and time management.
-
-
-
The Salvation Army
-
United States
-
Non-profit Organizations
-
700 & Above Employee
-
Driver/Bell Ringer
-
Nov 2011 - Dec 2011
Efficently managed transportation support and financial responsibility in a fast paced environment, effectively utilized verbal and diplomatic skills to effectively communicate with all types of customers ensuring the highest qualtiy of customer service, maintained all transportation guidelines and expectaioins. Efficently managed transportation support and financial responsibility in a fast paced environment, effectively utilized verbal and diplomatic skills to effectively communicate with all types of customers ensuring the highest qualtiy of customer service, maintained all transportation guidelines and expectaioins.
-
-
Education
-
2021 - 2025
Houston Community College
Associate of Science - AS, Substance Abuse/Addiction Counseling -
2008 - 2011
Westwood College Houston-South
Associate’s Degree, Architectural Drafting and Architectural CAD/CADD -
2014 - 2015
Pearson Vue
Agent and Adjuster Licensing, Texas Department of Insurance -
1999 - 2000
Interaactive Learning Systems
Vocational Tranning, Business/Office Automation/Technology/Data Entry
Community
