Experience

Your Pet's Natural Grocer

• Canada
• Retail
• 1 - 100 Employee

• Franchise Owner

  • Jul 2012 - Present

  - Responsible for daily retail operational activities and promoting client relations - Hiring,orientation and continuous product training for all staff - Mentoring all staff to ensure the team exceeds client expectations - Product ordering, receiving, payables and inventory control - Daily and monthly internal and corporate reporting - Analyze revenues, budgets, forecasts, and react accordingly to changing market situations - Responsible for daily retail operational activities and promoting client relations - Hiring,orientation and continuous product training for all staff - Mentoring all staff to ensure the team exceeds client expectations - Product ordering, receiving, payables and inventory control - Daily and monthly internal and corporate reporting - Analyze revenues, budgets, forecasts, and react accordingly to changing market situations



Addition Elle

• Calgary, Canada Area

• Team Lead

  • May 2014 - Mar 2015

  - Perform opening and closing procedures in accordance with established protocols - Continually seek out opportunities to assist management and team - Consistently meet and exceed sales targets presented - Identify, prioritize, perform and delegate tasks as needed. - Impart and share my personnel and customer relation and sales attributes with team members to contribute to the overall team performance - Perform opening and closing procedures in accordance with established protocols - Continually seek out opportunities to assist management and team - Consistently meet and exceed sales targets presented - Identify, prioritize, perform and delegate tasks as needed. - Impart and share my personnel and customer relation and sales attributes with team members to contribute to the overall team performance



Shell Canada

• Canmore

• Manager

  • Nov 1997 - Jul 2014

  - Responsible for all associated retail activities, including daily and monthly corporate reporting, order and inventory control - Training and support of new retailers on established procedures - Hiring and training retail sales personnel - Responsible for all associated retail activities, including daily and monthly corporate reporting, order and inventory control - Training and support of new retailers on established procedures - Hiring and training retail sales personnel