Experience

Foothold Cymru

• United Kingdom
• Civic and Social Organizations
• 1 - 100 Employee

• Project Manager

  • Oct 2022 - Present

  Facilitating consultation groups with young people across Carmarthenshire about ‘volunteering’ and what this means to them. Identifying how to engage and recruit young volunteers; how to develop their skills as volunteers; and ultimately how to celebrate and recognise their successes and achievements.

• Independent Living Skills Coordinator

  • Aug 2021 - Nov 2022



CARMARTHEN YOUTH PROJECT

• United Kingdom
• Civic and Social Organizations
• 1 - 100 Employee

• Volunteer

  • Jul 2016 - Present

  Help engage young people with various activities and help organise and run different activities for young people to enjoy. Carried out a placement at the centre and engaged with young people in a variety of workshops, assisted in fundraising and adhered to the National Occupational Standards for Youth Work. Taken part in a Child Sexual Exploitation course ran by Stop It Now! Help engage young people with various activities and help organise and run different activities for young people to enjoy. Carried out a placement at the centre and engaged with young people in a variety of workshops, assisted in fundraising and adhered to the National Occupational Standards for Youth Work. Taken part in a Child Sexual Exploitation course ran by Stop It Now!



Threshold DAS

• United Kingdom
• Individual and Family Services
• 1 - 100 Employee

• Healthy Relationships Facilitator

  • Nov 2018 - Aug 2021

  As a Healthy Relationships Facilitator I work alongside children and young people (aged 8 - 25) who have been identified as displaying; child to parent violence, unhealthy relationships or sexually harmful or risky behaviours. This work includes delivering our bespoke Sparrow Project to whole school classes or smaller informal groups, working 1:1 with children and young people to help enable long-term positive behavioural change and working alongside voluntary and statotory services to support, educate and help young people across Carmarthenshire and Pembrokeshire.

• Support Worker

  • Aug 2017 - Oct 2018

  As a Support Worker I supported women and men who had experianced domestic abuse. This support was in both the community and in our purpose-built refuge. I carried out initial assessments with service-users to learn their story and identify the best form of support moving forward. The support I provided was a mixture of emotional support, practical advice and safety planning. I assisted service-users with making housing application, accessing legal help and supporting them in a court setting and providing confidential advice. In the refuge I worked 1:1 with the women in refuge and provided emotional and practical support. I assisted them in making applications to help them move out of refuge back into the community. I participated in the on-call rota and attended refuge to bring women and children into a safe environment regardless of the time of day. I also assisted with emergencies and ensure the safety of the women and children in the refuge through following the workplace's policies and procedures. #In addition to this, I also had further duties relating to IT. I helped create, update and maintain our two websites. I helped create and update the various pieces of paperwork we use across the three offices and provided on-going IT support to all staff members. I carried out assessments with all staff members to assess their level of IT competence and then provided further training to ensure they were able to complete their roles efficiently. I worked alongside the HR and Wellbeing Officer to ensure the organisation was compliant to the new Data Protection legislation - GDPR. I also assisted with the researching and ordering of various promotional items and created numerous information booklets to advertise and market all of our services.



Costa Coffee

• United Kingdom
• Retail
• 700 & Above Employee

• Supervisor/ Barista Maestro

  • Aug 2016 - Aug 2017

  As a supervisor it is my responsibility to ensure all staff are fully trained, health and safety are fully adhered too, staff are directed during their shifts and everything is organised in order to ensure all customers are happy and served as quickly as possible. In addition to this I am responsible for handling money, filling out required paperwork and running shifts. Finally, I am fully trained in making coffee, doing the dose and grind and excellent product knowledge. As a supervisor it is my responsibility to ensure all staff are fully trained, health and safety are fully adhered too, staff are directed during their shifts and everything is organised in order to ensure all customers are happy and served as quickly as possible. In addition to this I am responsible for handling money, filling out required paperwork and running shifts. Finally, I am fully trained in making coffee, doing the dose and grind and excellent product knowledge.



Carmarthen Evangelical Church

• Volunteer

  • Oct 2016 - Jan 2017

  I help out with our Church Youth Group by helping our young members understand Biblical stories, take part in craft activities and play games. I help out with our Church Youth Group by helping our young members understand Biblical stories, take part in craft activities and play games.



The Sussex Beacon

• Voluntary Receptionist

  • Oct 2015 - Jul 2016

  My main duty is to answer all incoming calls to the Beacon and directing them to the correct people whilst maintaining confidentiality. I also prevent cold calls from getting through, to make sure staff aren't disturbed unnecessarily whilst they work. I also send emails and update the calender if necessary as well as completing other tasks for staff members when needed.During this time I also volunteered at the Brighton Half-Marathon on the behalf of the Sussex Beacon. I aided in directing and controlling traffic and aided with parking. Following this I also helped in the baggage collection point after the race had concluded. Both of these things required cooperation with fellow volunteers, following health and safety rules to ensure nothing was stolen or broken and organisation to make sure everything went smoothly.



Samaritan Village, Inc.

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Recovery Program Intern

  • Jun 2015 - Jul 2015

  Research into sex trafficking, trauma-informed care and how to treat/interact with victims of sex trafficking. I also helped with case management, interacting with the rescued women, developing treatments and research into the newest solutions. Also took a Christ-centred approach on the treatment side. I helped create packets for the women to work through relating to various topics, as well as helping manage the store, working the register and other admin work. Research into sex trafficking, trauma-informed care and how to treat/interact with victims of sex trafficking. I also helped with case management, interacting with the rescued women, developing treatments and research into the newest solutions. Also took a Christ-centred approach on the treatment side. I helped create packets for the women to work through relating to various topics, as well as helping manage the store, working the register and other admin work.



Crisis Centre

• Intern

  • Jan 2015 - May 2015

  I contacted local organisations to find out what services they offered the local community. Following this I made detail notes, so the additional information could be added to the system, therefore ensuring the updated information was available when people required help. I also helped with other administrative work such as photocopying, proof-reading and typing. I contacted local organisations to find out what services they offered the local community. Following this I made detail notes, so the additional information could be added to the system, therefore ensuring the updated information was available when people required help. I also helped with other administrative work such as photocopying, proof-reading and typing.



Mental Health America

• United States
• Non-profit Organizations
• 500 - 600 Employee

• Volunteer

  • Nov 2014 - May 2015

  Helped out people with mental health issues to get involved in activities. Helped people with mental health problems interact and socialise with others to boost their self-esteem and communication skills. Helped set up activities prior to the event and assisted with the cleaning up process afterwards. Helped out people with mental health issues to get involved in activities. Helped people with mental health problems interact and socialise with others to boost their self-esteem and communication skills. Helped set up activities prior to the event and assisted with the cleaning up process afterwards.