Experience

BCT Denver

• Printing Services
• 1 - 100 Employee

• ADMINISTRATIVE ASSISTANT

  • Nov 2012 - Present



Ogden Benefits

• Hudson, Ohio

• Customer Service Specialist

  • Sep 2009 - Apr 2012

  As a Customer Service Specialist I was responsible to answer phones, direct calls and emails to the correct person, type, email and fax letters, and meeting all deadlinesfor submitting daily, weekly, and monthly reports for agents and accounting/billing personnel. Also, I was responsible for opening, sorting and delivering mail to the correct people. I compiled and maintained records, using typewriter, Microsoft Word, and Microsoft Excel as well as maintaining spreadsheets to track weekly check regsters for 10+ accounts. Other responsibilities were maintaining confidentiality, data entry and retreiving and managing data using WLT software. Show less



Sterling Jewelers

• United States
• Retail
• 700 & Above Employee

• Collections/Customer Service

  • Feb 2009 - Aug 2009

  As a Collector/Customer Service Representative at Sterling I was responsible for answering in-bound calls, reconcile and collect on delinquent accouts, either directly or through appropriate channels. Determine reasons for overdue payments and to review the terms of sales, service, or credit contacts and determine appropriate strategy. As a Collector/Customer Service Representative at Sterling I was responsible for answering in-bound calls, reconcile and collect on delinquent accouts, either directly or through appropriate channels. Determine reasons for overdue payments and to review the terms of sales, service, or credit contacts and determine appropriate strategy.