Experience

Ulster Carpets

• Textile Manufacturing
• 100 - 200 Employee

• Customer Service Administrator

  • Jul 2018 - Present

  Main duties consist of answering calls, placing orders, checking stock and tracking deliveries for retailers. Co-coordinating stock replenishment from different sites, running access reports to collate orders and answering retailers/consumers queries. Providing aftercare advice, dealing with complaints, organising remedial work and organising replacement orders go out in a timely manner. Placing sample orders for delivery worldwide whilst tracking them for retailers. Working with reps from all over Britain and Ireland to facilitate queries and orders. Co-ordination of deliveries from different locations and the same with return goods, organising booking within our warehouse. Organising orders to different companies for further manufacturing and onward shipping. Organising goods to be shipped to Europe and beyond Show less



Westland Horticulture Ltd

• United Kingdom
• Manufacturing
• 200 - 300 Employee

• Account Manager

  • Apr 2018 - Jul 2018

  Responsible for accounts such as Tesco, Asda and B&Q which involved processing orders, working closely with production in house to ensure there are no supply issues. Also working closing with logistics within both Westland and the clients. Within this role I also was responsible for overseeing the day to day running of the clients account such as ensuring the timely upkeep of payment of invoices, credit notes and remittances. Responsible for accounts such as Tesco, Asda and B&Q which involved processing orders, working closely with production in house to ensure there are no supply issues. Also working closing with logistics within both Westland and the clients. Within this role I also was responsible for overseeing the day to day running of the clients account such as ensuring the timely upkeep of payment of invoices, credit notes and remittances.