Kelly Koo

Customer Service Assistant at Boncafe International Pte Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Seremban, Negri Sembilan, Malaysia, MY
Languages
  • Chinese Native or bilingual proficiency
  • Cantonese Native or bilingual proficiency
  • Malay Native or bilingual proficiency
  • English Professional working proficiency

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Experience

    • Customer Service Assistant
      • Aug 2022 - Present

    • Malaysia
    • Advertising Services
    • 1 - 100 Employee
    • Sales Administrator
      • Jul 2020 - Present

      - Handle requests and queries from operation manager and director - Follow up action on quotation, work order processing and monitoring - Prepare documents including correspondence and email - Assist with preparation of presentation materials including artwork, printing, quotation and price list. - coordinates projects and ensure all are completed in a timely manner and different manner and follow-up is done on all administrative details. - Input and update client information in designer system - Collate and distribute incoming and outgoing mail - Provide ideal signboard type suggestion for them, discuss installation details such as Skylift, Crane, installation date - Negotiate with my team on site inspection, price and production time Show less

  • Total Dynamic Technology Holding Sdn Bhd
    • Seremban, Negri Sembilan, Malaysia
    • Account Assistant
      • Apr 2022 - Jan 2023

      Working with spreadsheets, purchase ledgers and journals. Ensuring payments, amounts and records are correct. Process payments and documents such as invoices, reminder letters and financial statements. Complete task assigned by superior and director. Proper filling and documentation of all account activities in a proper manner. I am making phone calls and collecting payments from customers. Prepare PowerPoint Slides to present the company's new launch product. Working with spreadsheets, purchase ledgers and journals. Ensuring payments, amounts and records are correct. Process payments and documents such as invoices, reminder letters and financial statements. Complete task assigned by superior and director. Proper filling and documentation of all account activities in a proper manner. I am making phone calls and collecting payments from customers. Prepare PowerPoint Slides to present the company's new launch product.

  • Tadika Komputer Cerdik
    • Seremban, Negeri Sembilan
    • Kindergarten Teacher
      • Apr 2019 - Dec 2019

      • Delivered lesson plans, implemented school curriculum and used data to create, monitor and establish personalized learning plan for each student. • Played games with students to increase understanding of subjects. • Created, managed and participated in variety of learning environments and activities to support opportunities for students to develop full potential and achieve learning objectives. • Identified characteristics, needs, abilities and problems of each child through personal interaction and progress reports to optimize approaches. • Reported to parents and administration about student progress. • Delivered structured lessons on readiness skills by emphasizing phonics, language skills, literature and handwriting. • Instructed children between ages 3 and 4 on mathematical basics. • Encouraged and prepared students to become independent readers through systematic, multi-sensory instruction in phonemic awareness and decoding skills. • Arranged parent-teacher conferences to address student progress and collaboratively set goals for areas of improvement. Show less

Education

  • SMK TUNKU AMPUAN DURAH
    Diploma of Education
    2017 - 2018

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