Kelly Jordan, SHRM-CP
Regional Human Resources Manager at Envoy Solutions- Claim this Profile
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Topline Score
Bio
Credentials
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OSHA 10 Hour General Industry
Osha Outreach CoursesJun, 2020- Sep, 2024 -
Human Resource Management Certificate
Champlain CollegeMay, 2012- Sep, 2024 -
SHRM Certified Professional
Society for Human Resource ManagementDec, 2015- Sep, 2024
Experience
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Envoy Solutions
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United States
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Wholesale
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100 - 200 Employee
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Regional Human Resources Manager
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Sep 2022 - Present
Partners with regional leadership team(s) to analyze and prioritize the critical business challengesfaced by the organization, and deploy appropriate HR interventions in collaboration withappropriate COEs. Ensure operational excellence by measuring the effectiveness and efficiency of the HR field teams. Oversees the in-field HR teams supporting the business to ensure all policies, programs andprocedures are streamlined, executed, and enable Envoy’s strategic initiatives, values and culture.
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Human Resource Manager
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Oct 2016 - Sep 2022
Responsible to provide guidance, direction, and advice to the Leadership Team regarding employment related issues including but not limited to the interpretation of company policies & procedures, recruitment & selection strategy, performance management, terminations, strategic planning, training & development, workmen's compensation, employment law compliance and benefits administration. Alongside of the Chief Operations Officer defines, recommends, and leads short-term and long-term programs to improve the effectiveness of the organization and improve employee engagement.
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Applebee's
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United States
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1 - 100 Employee
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General Manager
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Nov 2006 - Apr 2011
Responsible for recruiting, interviewing, hiring, training, development and termination, Maintained a trained staff through effective use of employment orientation, individual training sessions, associates meetings and implementation of company policy. Developed an environment of constant development of managers, including informal monthly reviews as well as written evaluations every six months. Assessed the effectiveness of associates, provided candid, fair feedback on a regular basis, and continuously worked with associates on their areas of development. Developed and implemented business plans that increased sales and profit.
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Assistant General Manager/ Training Manager
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Apr 2006 - Nov 2006
Responsible for opening and set up for this new restaurant within budget and grand opening timeline. Demonstrated proper execution of training systems as outlined by the company while emphasizing the importance of training to associates.
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Education
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2000 - 2004
Westfield State University
Bachelor of Science (BS), Business Management
Community
