Project Lead / Service Desk Administrator

• Feb 2018 - Present

Project Lead

• Jun 2014 - Jan 2016

- Project Manager within the Project Management Office- Project Management of external client projects including all aspects of project management (Planning, directing and controlling, closing and financial follow up) - Project Management of internal projects- Coordination of client site assessments and proof of concept initiatives

SIS Training Co-ordinator

• Jan 2013 - Jun 2014

- NExT Training Coordinator for public training courses taking place across Norway- Planning and scheduling training courses for the year- Maintenance of training database with scheduled classes- Client enquiries, billing, invoicing and follow up customer satisfaction surveys- Issuing registration details and joining instruction to clients- Marketing of courses – attendance at Oil & Gas Conferences providing clients with information on courses and course content- Create and distribute marketing material for courses Show less

Marketing Co-ordinator

• Feb 2012 - Jan 2013

- Scouting and identifying target clients for key accounts- Internal marketing database expert- Quarterly reporting for Operations Manager and Account Managers- Mentoring Account Managers on use of internal marketing database- Event Management – conferences and exhibitions

Support Co-ordinator

• Sep 2008 - Feb 2012

- Diskos Support Coordinator for approximately 60 Diskos member companies- Incident and problem management, communicating with technical resources- Workflow documentation lead- Mentoring and supporting end users and internal users- Presenting and communicating changes or improvements to end users- Project management assistant- Preparation and collation of project management documentation- ISO certified internal auditor- ISO documentation for CDA project and maintenance of ISO database- CDA helpdesk support and mentoring- Well entitlements management in CDA Database Show less

Consultant

• Oct 2001 - Sep 2008