Kelly Hildebrand
Sr. HRIS Manager at Smart Care Equipment Solutions- Claim this Profile
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Bio
Credentials
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Managing Conflict: A Practical Guide to Resolution in the Workplace (getAbstract Summary)
LinkedInMar, 2021- Nov, 2024 -
Certified SCRUM Master
Scrum Alliance
Experience
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Smart Care
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United States
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Facilities Services
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200 - 300 Employee
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Sr. HRIS Manager
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Jul 2022 - Present
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Board Member
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2015 - Present
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Sysco
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United States
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Food and Beverage Services
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700 & Above Employee
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Senior Product Owner, Workday Core HCM, Recruiting, Compensation and Talent Management
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Jul 2021 - Jul 2022
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Gordon Food Service
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United States
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Food and Beverage Services
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700 & Above Employee
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North American HRIS Manager
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May 2019 - Jun 2021
Oversee HR Technology and analytics for employees based in the United States and Canada. Current Systems and Reporting Tools: Lawson, Lawson Business Intelligence, Dashboard Gear, iCIMS, Success Factors (Learning, Goals, Development, Succession, Peformance), Ceridian, Workday, Crystal Reporting, Excel, SQL Report DesignerPrior System Experience: Peoplesoft, API Time and Attendance, Kronos Currently serving as the North American Manager of HRIS for a large food and beverage distribution company with approximately 14,000 US based employees and 6,000 Canada based employees. In my time at GFS, the HRIS team has doubled in size from 3 to 6, allowing us to provide a broader level of support for both US Distribution, US Stores and Canada Distribution. In my current role I support not only Lawson, but all of our HR based systems, including Success Factors (Compensation, Performance Management, Learning Management) and interactions with external vendors such as Equifax (Compliance Center, I9 and WOTC), Ernst&Young (ACA Reporting) and various Benefit related vendors. We are also in the process of implementing Workday HCM and Payroll for our Canadian employee base. I served as the lead for the HRIS team for a new applicant tracking system. We migrated from Success Factors to iCIMS. And I represented US Human Resources in a company wide initiative to utilize North American systems that will support both US and Canadian based business units.
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HRIS Manager
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May 2015 - May 2019
Currently serving as the Manager of HRIS for a large food and beverage distribution company with approximately 14,000 US based employees. In my time at GFS, the HRIS team has doubled in size from 3 to 6, allowing us to provide a broader level of support for both US Distribution and US Stores. In my current role I support not only Lawson, but all of our HR based systems, including Success Factors (ATS, Compensation, Performance Management, Learning Management) and interactions with external vendors such as Equifax (Compliance Center, I9 and WOTC), Ernst&Young (ACA Reporting) and various Benefit related vendors. I served as the lead for the HRIS team for a new applicant tracking system. We migrated from Success Factors to iCIMS. And I represented US Human Resources in a company wide initiative to utilize North American systems that will support both US and Canadian based business units.
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Spectrum Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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Sr. Business Systems Analyst (IS-Business Systems)
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Sep 2014 - May 2015
Served as a Business Systems Analyst for the EPMO team. The projects I worked on supported Priority Health Insurance, mainly in Sales and Product Development.
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Senior Benefit System and Program Analyst
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May 2013 - Sep 2014
•Work with the various departments with the Benefit area to determine process improvements and develop plan to put the improvements into place•Ensure that each area is utilizing the technology they have available to its fullest •Functional Knowledge of Lawson (Portal version 9.0.0.4.215), API (version 6.05.20)•Provide functional support to Human Resource, Benefit and Payroll end users •Troubleshoot functional problems as it relates to technology and determine correct resolution
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Senior HRIS Analyst
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Jul 2006 - May 2013
•Functional Knowledge of Lawson (Portal version 9.0.0.4.215), API (version 6.05.20)•Provide functional support to Human Resource, Benefit and Payroll end users •Troubleshoot functional problems and determine correct resolution•Analyze and test upgrade and changes to system or procedures •Update processes as a result of system or procedural changes•Develop new and adjust current queries and reports based on request from end users•Build core setup for new location, pay codes, departments, DeductIT in API Time and Attendance System•Responsible for testing and verifying pay rule set ups in time and attendance system •Developed training process and documentation for implementation of Lawson Portal •Facilitate training for end users of Lawson Portal
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Tower International
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United States
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Motor Vehicle Manufacturing
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700 & Above Employee
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HRIS Analyst
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Jul 2002 - Jul 2006
•Functional knowledge of PeopleSoft (v8.8) •Provide functional support to Human Resource, Benefit and Payroll end users •Troubleshoot functional problems and determine correct resolution •Analyzed and tested upgrade and changes to system or procedures •Updated processes as a result of system or procedural changes •Developed new and adjusted current queries and reports based on request from end users •Project Manager for the implementation of COBRA and Benefits Billing module •Coordinated Open Enrollment setup and process within Peoplesoft •Developed training process and documentation for implementation of PeopleSoft 8.8 •Facilitated training for end users of PeopleSoft 8.8 •Build core setups for Administer Workforce, Base Benefits, Benefits Administration, COBRA and Benefits Billing in PeopleSoft 8.8
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Blue Cross Blue Shield of Michigan
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United States
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Insurance
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700 & Above Employee
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Customer Service Rep II
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Jan 2000 - Jun 2002
•Answered incoming phone lines and assisted retirees with benefit inquiries •Followed through with claim inquiries via either telephone or written contact •Answered approximately 35 – 50 calls per day, while completing necessary paperwork and correspondence with internal and external customers •Investigated of customer inquiries to determine appropriate resolution •Evaluated pricing decisions for claim inquiries to determine accuracy •Answered incoming phone lines and assisted retirees with benefit inquiries •Followed through with claim inquiries via either telephone or written contact •Answered approximately 35 – 50 calls per day, while completing necessary paperwork and correspondence with internal and external customers •Investigated of customer inquiries to determine appropriate resolution •Evaluated pricing decisions for claim inquiries to determine accuracy
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Aquinas College - Grand Rapids
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United States
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Higher Education
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400 - 500 Employee
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Residence Director
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1996 - 2000
Responsible for overseeing a residence hall and residential area with over 300 students. Served as a supervisor to Resident Assistants and Front Desk Student Staff. Handled judicial cases involving student discipline. Provided on-call support to student staff members for on-campus housing community. Adjudication of personality conflicts between individuals Responsible for overseeing a residence hall and residential area with over 300 students. Served as a supervisor to Resident Assistants and Front Desk Student Staff. Handled judicial cases involving student discipline. Provided on-call support to student staff members for on-campus housing community. Adjudication of personality conflicts between individuals
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Education
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University of Phoenix - West Michigan Campus
MAOM, Organizational Management -
Indiana State University
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Grand Valley State University
Bachelors, Political Science -
Grandville
High School Diploma -
Bridgeport