Kelly Hieb

Manager, Client Management and Implementation at Blue Cross Blue Shield of North Dakota
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Contact Information
us****@****om
(386) 825-5501
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Experience

  • Blue Cross Blue Shield of North Dakota
    • United States
    • Insurance
    • 500 - 600 Employee
    • Manager, Client Management and Implementation
      • Oct 2023 - Present

    • Team Lead of Sales Support
      • Oct 2021 - Oct 2023

    • Sales Support Lead
      • Oct 2018 - Oct 2021

    • Sales Support Coordinator
      • May 2018 - Oct 2018

    • Marketing Support Coordinator
      • Jul 2016 - May 2018

      Fargo, North Dakota Area

    • Workforce Analyst
      • Jan 2012 - Jul 2016

      Responsible for forecasting and creating schedules for 50+ phone staff. Responsible for collecting and reporting data within our call center.

    • Customer Service Representative
      • Dec 2007 - Jan 2012

      Fargo, North Dakota, United States

Education

  • North Dakota State University
    Bachelor of Science (BS), Business Administration
    2003 - 2007

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