Kelly Hefferman

Administrative Assistant at Elementary Teachers' Federation of Ontario
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA

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Experience

    • Canada
    • Education Administration Programs
    • 100 - 200 Employee
    • Administrative Assistant
      • May 2016 - Present

      Administrative Assistant to Executive Staff

    • Assistant Manager
      • Feb 2019 - Nov 2020

    • Canada
    • Real Estate
    • 100 - 200 Employee
    • Office Administrator
      • Jul 2013 - May 2016

      Over see all front desk operations and staffing. Ensure policy & procedure's are followed by the support staff and issue updated training when needed. Communicate with Sales Representatives & Lawyers for all sales and purchases. Ensure all paperwork is filled out correctly and forward to commissions office for final processing. Assist office manager in daily office routine and report any errors found within the office on a daily basis and provide solutions to the error's.

    • Front Desk Co-Ordinator
      • Aug 2010 - Jul 2013

      Over see all front desk operations and staffing. Ensure policy & procedure's are followed by the support staff and issue updated training when needed.

    • Financial Services
    • 1 - 100 Employee
    • Manager/CSR
      • 2005 - 2010

      Monitor revenue and monthly expenses  Complete and submit reports to regional manager in a timely and concise manner & Payroll submission via ADP  Daily open and close of branch including in-store balancing with 100% accuracy  Complete staff scheduling including the acquisition of key personnel and conduct performance reviews on an annual basis.  Perform monthly safety checks & Inventory maintenance  General office duties including filing, mail distribution, data entry, file maintenance, etc.  Assist customers with account maintenance and service information  General email and internet use to meet client requirements  Daily calls to clients to arrange payment scheduling  Receive and issue payments  Respond to customer complaints and inquiries in a timely and professional manner Show less

Education

  • Centennial College
    Correctional Worker
  • East York Collegiate Institute, Toronto

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