Kelly Hamilton

Operations & Technical Lead at City of Kalamunda
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Contact Information
Location
Greater Perth Area

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Credentials

  • The Fundamentals of Digital Marketing
    Google
    Jun, 2020
    - Oct, 2024
  • Certificate of Completion - EventsAIR Advanced Modules
    EventsAIR
    Aug, 2019
    - Oct, 2024
  • Certificate of Completion - EventsAIR Core Modules
    EventsAIR
    Aug, 2019
    - Oct, 2024

Experience

    • Australia
    • Government Administration
    • 100 - 200 Employee
    • Operations & Technical Lead
      • Sep 2021 - Present

    • Administrator
      • Jan 2020 - Sep 2021

      While working at KPAC I have worked with artists and presenters from across Australia including Lior, The Grigoryan Brothers, The Sunrising Band, Hit Production, Jally Entertainment and A-List Entertainment, and many more. -The first point of contact for all customers, clients, and key stakeholders regarding technical requirements, ticket sales, and venue bookings. -Develop and maintain production schedule and documentation for each event in accordance with technical requirements, staff availability, and workplace regulations.-Line manager for a small team of casual technicians.-Roster staff according to skillset and event requirements.-Ensure theatre equipment, assets, and infrastructure are maintained or repaired to achieve a safe, efficient, and professional working environment.-Manage bump in and bump-outs of technical equipment and event staging, including the loading and unloading of vehicles. -Operate the box office ticketing systems, including initial show set up, selling tickets, issuing refunds, ticket exchanges, updating patron data, and generate transaction reports.-Manage bookings and associated activities, communications, venue information, and reporting, ensuring all matters are kept up to date.-Provide high-level customer service to all internal and external stakeholders ensuring each event is presented to the highest possible standard. -Assist in any financial duties in line with the smooth and professional delivery of all operations at the Kalamunda Performing Arts Centre including but not limited to cash handling, ticket and bar sales, EFTPOS operation, receipting, and show reconciliation.-Induct new staff, hires, and touring companies into the venue familiarising them with the technical capabilities, lighting, sound, AV, and the front of house requirements. -Effectively promote and market KPAC, developing, and maintaining social media content.

    • Head Technician
      • Dec 2017 - Sep 2021

    • Sound Technician
      • May 2016 - Dec 2017

    • Sound, Lighting and Productions Technician
      • Nov 2012 - Present

      As a freelance sound and lighting technician, I enjoy working in many of Perth’s live music venues, working with artists from the WA and around the world. Over the years I have built a strong network of venues and industry colleagues ensuring that I have ongoing work throughout live music venues in Perth. Production CompaniesCCA Productions 2011 - Sound TechnicianRoadkill Electronics 2017 to 2018 - Sound TechnicianVenuesThe Newport hotel 2011 to 2020 - Sound and Lighting TechnicianThe Fly by Night Musicians Club 2011 to 2016 - Sound TechnicianThe Velvet Lounge 2015 - Sound TechnicianThe Bad Lands Bar 2018 - Sound TechnicianThe Astor Theatre 2014 - Sound TechnicianBenny's Bar 2018 - 2020 - Sound TechnicianArtistsThe Killer Hipsters - Sound Technician100 Acre Wood / Punch Bug - Sound Technician

    • Freelance Technician
      • Jun 2011 - Present

    • Sound Technician
      • Feb 2013 - Jan 2019

      Working as the band as their primary sound tech

    • Sound Technician
      • Jun 2011 - Nov 2016

      The Fly By Night Musicians Club

    • Government Administration
    • 100 - 200 Employee
    • Technician and Productions Officer
      • Oct 2018 - Jan 2020

      Key Tasks -Assisting with technical requirements assessment and equipment maintenance as required -Stage management and technical operation of all events -Troubleshooting complex sound, lighting, and vision systems offering appropriate solutions. -Maintaining the appearance of the venue -Liaising with artists and the general public Key Tasks -Assisting with technical requirements assessment and equipment maintenance as required -Stage management and technical operation of all events -Troubleshooting complex sound, lighting, and vision systems offering appropriate solutions. -Maintaining the appearance of the venue -Liaising with artists and the general public

    • Australia
    • Civic and Social Organizations
    • 100 - 200 Employee
    • Administration worker
      • Sep 2015 - Oct 2018

      Primarily supporting Community Based Mental Health teams in the area of the National Disability Insurance Scheme (NDIS) and Individualised Community Living Strategy (ICLS). I also provided administration and office support for the organisations, operational staff. Key Tasks -Rostering, ensuring contracts and KPI’s are met for both the NDIS and ICLS teams. -Contract management, maintain accurate records for both the NDIS and ICLS teams. -Data entry, audits, and quality checks for all mental health teams. -Records and contract management, ensuring all documentation is kept up to date. -Generate and process reports for internal and external stakeholders. -Provide ongoing support to the organisation's receptionist, cover the position as required. -The first point of contact for all services, maintaining organisation email accounts. -Maintain office supplies stock and presentation. -Provide high-level customer service to all internal and external stakeholders. -Coordinate meetings for internal and external stakeholders, prepare and distribute agendas and minutes. -Develop, maintain, and induct staff to new administrative processes. -Petty cash reconciliation and reporting. -End of Financial Year data entry and reporting for State and Federal Government contracts. -Provide general administration support to all managers and coordinators.

    • Sound Technician
      • May 2013 - Jun 2015

      Through my work with Phase One, I had the privilege to be apart of the ANZAC 100th Anniversary held in Albany a once in a lifetime experience. Key Tasks -Stage management and technical operation of all events -Transportation of equipment to events -Troubleshooting complex sound offering appropriate solutions. -Set up and pack down of sound systems including the loading and unloading of vehicles as required maintenance of sound equipment and factory presentation, performing minor repair as required. -Providing a high level of customer service to all internal and external stakeholders.

    • Casual Laborer
      • 2012 - 2014

Education

  • North Metropolitan TAFE
    Diploma, Events Management
    2019 - 2020
  • Careers Australia
    Diploma, Business Administration
    2015 - 2016
  • Central Institute of Technology
    Diploma, Sound Production
    2012 - 2012
  • Central Institute of Technology
    Certificate IV, Computer Systems
    2011 - 2011
  • Central Institute of Technology
    Certificate III, Music Industry (Technical Production)
    2010 - 2010
  • Central Institute of Technology
    Certificate IV, Music Industry (Sound Production)
    2010 - 2010

Community

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