Kelly Gordon

Operations Manager at Snap Services Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Pontyclun, Wales, United Kingdom, UK

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Credentials

  • Certificate in personnel practice
    CIPD

Experience

    • United Kingdom
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Operations Manager
      • Mar 2022 - Present

      Overseeing all Operations of the business - H&S, Personnel, Accounts, Service and Maintenance and Installation.

    • HR/ Office Manager
      • Jul 2017 - Jul 2022

      Devising and implementing policies and procedures, payroll completion, legal compliance in relation to employee relations, FGas etc, Health & Safety - producing and submitting risk assessments and method statements, ordering of materials, processing purchase orders, providing HR advice in relation to employees, updating and maintaining website, setting up and maintaining maintenance planner, marketing ideas and implementation, business improvement ideas and solutions.

    • Food and Beverage Services
    • 700 & Above Employee
    • HR Officer
      • Jan 2014 - Jul 2017

      Sole member of HR department and member of the senior management team. Providing HR support and guidance for 122 employees. Responsible for promoting engagement, equality and consistent application of HR procedures and employment law on site. Sole member of HR department and member of the senior management team. Providing HR support and guidance for 122 employees. Responsible for promoting engagement, equality and consistent application of HR procedures and employment law on site.

  • Halo Foods
    • Newport
    • HR Officer
      • Mar 2013 - Jan 2014

      HR Professional dealing with all aspects of Recruitment and Selection, Discipline and Grievance, Bullying and Harassment, Redundancies, TUPE transfers, Sickness and absence, Induction. HR Professional dealing with all aspects of Recruitment and Selection, Discipline and Grievance, Bullying and Harassment, Redundancies, TUPE transfers, Sickness and absence, Induction.

    • Government Administration
    • 700 & Above Employee
    • HR Officer
      • Mar 2012 - Feb 2013

      • Line Management duties – checking accuracy of work produced e.g. contracts, letters, supporting and guiding delegates, providing supervision and completing Person Development Reviews. Ensuring that deadlines are met at all times.• Updating HR and payroll systems with new starters/leavers/ transfers, instruct changes to hourly rates, update personal information.• Arranging and minuting Attendance Management Meetings and producing all statistics and paperwork for this.• Arranging and minuting disciplinary and capability hearings.• Collating statistical information for returns on sickness, PVG checks, overtime earnings.• Provide advice to Managers on how to implement policies and procedures. Show less

    • Admin Officer
      • Aug 2008 - Mar 2012

      • Managed 30 employees – delegating work and ensuring that all deadlines are adhered to. • Personnel duties – providing statistics on sickness, managing annual and maternity leave, arranging training and development days, providing guidance on the Council’s policies, monitoring overtime, carrying out fact finding investigations, dealing with staffing issues, attending managing attendance meetings, assisting in efficiency savings.• Monitoring budgets with regard to overtime, advising on issues with petty cash, processing invoices.• Providing admin support to the Service Manager and Senior Officer’s of Children and Families – taking and typing minutes, reports, letters, arranging meetings and preparing paperwork for these, diary management, arranging travel and accommodation, drafting correspondence, offering advice on Personnel issues.• Monitoring, reporting and logging of complaints.• Sole Admin member of senior management team assisting in making decisions on staffing requirements.• Aligned admin teams duties to business requirements. Show less

    • United Kingdom
    • Government Administration
    • 700 & Above Employee
    • Senior HR Assistant
      • Aug 2007 - Jul 2008

      Dealing with all aspects of Human Resources:• Discipline & Grievance issues – facilitating investigation and grievance meetings, acting as mediator between manager and employee, devising and presenting management cases at disciplinary hearings, providing guidance and advice throughout the procedure.• Recruitment & Selection – advertising vacancies, acting as a panel member, shortlisting applications, devising contracts and appointment letters, inputting new starters onto the payroll system, attending redeployment and ringfencing interviews – providing guidance throughout.• Sickness – producing monthly reports, attending welfare visits for staff on long term sick, facilitating sickness interviews for those staff with high intermittent sickness levels.• Training – providing training on various HR issues, arranging and devising development days for staff.• Dealing with redeployment issues, retirements, maternity and paternity leave, creating new posts etc• Provided advice to employees and managers on various procedures and policies of the council• Line management responsibility- ensuring deadlines are met, work is of a high standard and staff have relevant skills and knowledge. Carry out regular supervision sessions and team meetings. Yearly PRD reviews. Show less

    • HR Assistant
      • Aug 2004 - Aug 2007

      Dealing with all of the issues detailed above as Senior HR Assistant but at a lower level and to a lesser degree.

Education

  • Stevenson College
    Certificate in Personnel Practice, Merit
    2011 - 2012
  • Coleg Morgannwg
    Advanced GNVQ Business and Finance
    1998 - 2000
  • Tonyrefail Comprehensive School
    1992 - 1997

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