Experience

Ottawa County

• United States
• Government Administration
• 200 - 300 Employee

• Program Coordinator, Contracts and Training

  • Jul 2020 - Present

  Provides oversight and supervision of the agency's Contact Manager and the procurement of contractual services. Provides oversight and supervision of the CMH Trainer and the agency's training initiatives. Essential Job Functions include:Provides oversight and supervision of the agency's procurement of contractual services including the supervision of the agency's Contract Manager.Works in cooperation with the agency's Contract Manager to oversee the Provider Network Council of the agency, which meets at least bi-annually.Provides oversight and supervision for the CMH Training Center and Provider Network including the supervision of the staff in these areas.Develops and publishes plan requirements in the CMH Training and Provider Network divisions.Assures daily operations are completed in the areas of responsibility.Participates in the hiring, management, and evaluation of the CMH Trainer and CMH Contract Manager.Participates in regional training groups to develop and standardize region wide training for PIHP, Prepaid In-Health Plan.Participates in the Statewide Training Guidelines Workgroup (STGW) to assist in developing and maintaining statewide reciprocity standards for the provider network statewide.Provides contract management functions support for all CMH service contracts, including monitoring performance (Provider Scorecard) and contract negotiation.Provides information regarding residential and contract development issues to board level committees.Supports the agency's mission and values when interacting with agency staff and with members of the community. Maintains constructive relationships and builds partnerships with other human service providers, specifically with CMH Providers in the community via Provider Network Council meetings.



Michigan Department of Health & Human Services

• United States
• Government Administration
• 700 & Above Employee

• Departmental Analyst 12 - Senior Contract Administrator & Monitor

  • Oct 2019 - Jul 2020

  This position functions as senior analyst responsible for the procurement of goods and services, and monitoring of contracts for the designated counties within the Business Service Center (BSC). This position is responsible to effectively use contracts as a resource to meet MDHHS goals and objectives. The position provides administrative control for services being funded from a variety of sources and responsibilities include, but are not limited to: development of a database of contracts in the BSC geographic area, analyzing Comprehensive Local Purchase Plans (CLPP's), monitoring spend, implementing demand planning by developing purchasing schedules to balance workload and consolidating purchases for all counties in the BSC area. This position assists the Bureau of Grants & Purchasing (BGP) Contract Analyst in developing, reviewing and approving bid documents. This position determines when contracts and amendments are needed and initiates these requests and assists in developing non-standard service descriptions when needed. In addition, this position coordinates with the Grants Management Section of BGP to provide technical assistance in the contract monitoring process and is responsible to review progress, assess effectiveness and identify needs for improvements in the contract monitoring process. Responsibilities include but are not limited to developing contract monitoring plan that consists of pre-award activities; performing contract risk assessments; off-site and on-site performance monitoring and providing oversight of corrective action plans, and report writing. Position functions as the expert liaison between local MDHHS county offices, the BSC and BGP. This position develops manual material, assists in training MDHHS staff and contractors in purchasing and contracting procedures, contract monitoring, resolves contract problems, and prepares reports of contracts and contracting activities for the BSC.



Ottawa County

• United States
• Government Administration
• 200 - 300 Employee

• Contract Manager

  • Dec 2016 - Oct 2019

  Responsible for contract management including procurement, contract development, negotiations, implementation of services, and monitoring of each contractual provider for compliance and outcomes. Provides reports to leadership and board committees.Manages CMH’s network of external contract providers, assuring that all aspects of the external network are functioning.Negotiates contract rates with providers, with the participation of program and finance leadership. Serves as the primary contact and liaison for contract providers, assuring any contract issues are resolved in a timely fashion and reported.Collaborates with CMH service providers to develop, implement, and maintain standard contracting policies, procedures, and compliance standards.Presents terms, conditions, and performance of contractual providers to the CMH Board, the Program Planning Committee, and the CMH Board Finance Committee.Chairs and coordinates meetings with providers to address and communicate compliance issues, concerns and gather feedback from providers on a regular basis.Prepares reports, which include narrative and data, for use in informed decision making with respect to the continuation, modification, termination and replacement of specific programs.



Michigan Department of Health and Human Services

• Departmental Analyst - Data Analyst

  • Mar 2016 - Dec 2016

• Departmental Anaylst - Health Liaison Officer

  • May 2015 - Mar 2016

  The primary role of the Health Liaison Officer (HLO) is to promote and ensure improved health outcomes for all children in foster care. In this capacity, the HLO in the urban or local office counties provides coordination, direction, oversight and guidance for the health care needs of foster children to foster care and/or birth parents and child welfare staff including private foster care agencies and DHS central office personnel. Position functions as the liaison with the Medicaid Health Plans (MHP) to ensure appropriate medical coverage and physical, developmental and mental health services for foster children are administered. The position provides technical assistance to the foster care staff and partners for the implementation of MHP, communication with MI Enrolls and serves as the advocate for youth and families to ensure enrollment is completed. The position serves as the technical expert on the MHP and MI Enrolls and conducts presentations/trainings for DHS/CPA & partnering staff.

• Assistance Payments Supervisor

  • Nov 2010 - May 2015

  Employees in this job supervise Assistance Payments Workers involved in a variety of assignments designed to determine an applicant’s eligibility for financial assistance programs and maintenance of ongoing cases. Case related activities include the development, evaluation, and maintenance of client eligibility information. The work is performed through the application of a body of knowledge related to assistance payments methods, practices, procedures, policies, and regulations; and, materials and equipment utilized by the Assistance Payments Worker. The work is performed under general supervision and requires knowledge of the policies, procedures, and regulations of assistance payments programs, social services programs, supervisory techniques, personnel policies, and procedures.



Department of Health and Human Services

• Human Resources Developer

  • Aug 2008 - Nov 2010

• Eligibility Specialist and Family Independent Specialist

  • Feb 2003 - Aug 2008

  The role of the Eligibility Specialist is to strengthen Michigan families by: Ensuring that each person/family that applies for public assistance receives the type and level of assistance that they are eligible for.Assessing the needs of each person/family and giving them appropriate information and making any referrals and/or contacts to persons/agencies to help them meet their needs.Providing all families with information about the expectations and goals of DHS.Encouraging and guiding families in their efforts to become self supporting.The role of the Family Independence Specialist is to strengthen Michigan families by:Employees in this job complete and oversee a variety of professional assignments that provide services to socially and economically disadvantaged individuals in programs administered by the Department of Human Services. These employees assist families in the identification and development of plans for self -sufficiency, including services such as day care, employment and training, and income assistance.