Experience

RCI Adventure Products

• United States
• Recreational Facilities
• 1 - 100 Employee

• General Manager, Operations Manager

  • May 2011 - Present

  Provide operational and procedural training to businesses/entrepreneurs, locally and nationally. Ensure smooth day-to-day operations for new product owners by providing technical support, and staff development. Work with on-site, and with Ropes Course engineers, to ensuring quality and safety standards are met. Provide operational and procedural training to businesses/entrepreneurs, locally and nationally. Ensure smooth day-to-day operations for new product owners by providing technical support, and staff development. Work with on-site, and with Ropes Course engineers, to ensuring quality and safety standards are met.



AMF

• South Africa
• Religious Institutions
• 500 - 600 Employee

• Food And Beverage Manager

  • Aug 2004 - May 2011

  • Successfully maintained daily operations by checking budgets, organizing group events, managing payroll, and processing all food and beverage vendor orders. • Ensured consistent execution of AMF programs and initiatives by providing on-going training and supervision. • Lead and influenced staff through effective motivation and mentoring. Leveraged individual strengths to ensure customer satisfaction and maximum productivity • Successfully maintained daily operations by checking budgets, organizing group events, managing payroll, and processing all food and beverage vendor orders. • Ensured consistent execution of AMF programs and initiatives by providing on-going training and supervision. • Lead and influenced staff through effective motivation and mentoring. Leveraged individual strengths to ensure customer satisfaction and maximum productivity



Walmart

• United States
• Retail
• 700 & Above Employee

• Inventory Control Manager

  • Nov 1996 - May 2004

  WALMART: Inventory Control Manager, Mukwonago, WI, (February 2002-May 2004)• Maintained accurate inventory control by categorizing merchandise in bins by department, labeling overstock merchandise, scanning merchandise daily, adjusting inventory levels in the perpetual inventory system, and executing company programs. WALMART: Lawn & Garden Department, Mukwonago, WI, (May 1998-February 2002)• Provided customer service by acknowledging the customer, identifying customer needs, assisting with purchasing decisions, locating merchandise, resolving customer issues and concerns, promoting products and services, while maintaining a safe shopping environment.WALMART: Softlines Associate | Cashier, Mukwonago, WI, (November 1996-May 1998)• Provided good customer service by ensuring all fashion racks were merchandised correctly and safely according to floor plans, and that new inventory was processed quickly. Assisted front-end cashiers during peak hours.