Experience

Halesowen College

• United Kingdom
• Education Administration Programs
• 200 - 300 Employee

• Library and Learning Resource Centre Assistant

  • Aug 2014 - Present

  Responsibilities:• Social Mediao Created Facebook, Twitter and Instagram accounts for Library Services, illustrating facilities, engaging followers and responding to requests and queries. o Scheduling posts to maintain activity across all social media channels.o Maintaining a synergy of communication across all departments within the college.o Creating library displays, guides and competitions which are then shared on social media to promote resources and attract new users.• Online Resource Management - Administrator for Moodle, a Virtual Learning Environment, who can add and edit content. Use online chat to communicate with library users, and post updates and promotions on Buzz, the internal announcement system. Much like Twitter, characters are limited and users can respond to other posts. • Training Staff and Students - I have given staff training on how to use Library resources, and conduct library inductions for students, which has helped develop my presentation skills and confidence.• Cataloguing- Choosing appropriate and accurate keywords and subjects in order for the latest acquisitions to be found by library users when searching the Library Catalogue which has helped prioritise key terms in my writing.

• Community & Hub Assistant at Halesowen College

  • Jun 2014 - Present

• Marketing Assistant at Halesowen College

  • Feb 2019 - Oct 2020



Virtual Runner UK Ltd

• Health, Wellness & Fitness
• 1 - 100 Employee

• Social Media Assistant

  • May 2016 - Feb 2017

  Responsibilities: • Posting to Instagram with engaging content. • Strategic planning of social media activity. • Responding to comments and providing good public relations with users to promote the brand. • Keeping track of posts on other platforms in order to make the accounts cohesive and accurate. • Liaising with management in order to promote up and coming races. • Directly increased followers by 150 followers whilst working in the position. • Focused on increasing the engagement rate across the account.



Walsall Metropolitan Borough Council

• United Kingdom
• Education Management
• 1 - 100 Employee

• Library Assistant

  • May 2012 - Nov 2014

  -Customer Service role, dealing with general inquiries in person and on the phone -Issuing and returning items correctly -Correctly managing the payment of fines and printing charges -Helping set up and shut down the self-service machines -Assisting library users with the self-service machines -Processing new books ready for service -Booking computers for members -Constructing library displays -Promoting reading challenges to all child members during the summer -Assisting in the delivery of library activities -Recommending books to members -Flexibly working at a range of branch libraries when needed -Worked independently and as part of a team



Stourbridge College

• Apparel & Fashion
• 1 - 100 Employee

• Library and Resource Centre Assistant

  • Jun 2013 - Jul 2014

  During my time at Stourbridge College I was primarily based in the Art and Design Centre Campus in Brierley Hill. I worked both as part of a two-person team and independently. Some of my duties involved: -Open up and Lock up of library several days a week -Using Moodle Video to obtain relevant television programmes, passing on the saved video to staff members -Created several resource guides concerning grammar, Harvard Referencing, the internet as a research tool, and others. -Helping students and staff with their research inquiries -Liaising with subject staff to maintain correct, appropriate resources -Issuing and returning of equipment -Re-shelving books -Repairing books -Solving computer and printing problems. -Keeping the art shop open at peak break times, dealing with money and stock levels -Stock-take in the art shop at the end of the year -Supervising work experience students -Monitoring the long-term loan of laptop equipment -Dealing with telephone and email enquiries