Kelly Duan

Cluster Director of Beverage, Hotel Branch at 北京环球度假区
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Contact Information
us****@****om
(386) 825-5501
Location
Shunyi District, Beijing, China, CN
Languages
  • 中文 Native or bilingual proficiency
  • 英语 Full professional proficiency

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Credentials

  • WSET Level 2
    Wine & Spirit Education Trust

Experience

  • Universal Beijing Resort
    • China
    • Entertainment Providers
    • 400 - 500 Employee
    • Cluster Director of Beverage, Hotel Branch
      • May 2021 - Present

    • Cluster Beverage Manager
      • Mar 2020 - May 2021

  • BASAO Limited
    • Food and Beverage Services
    • 1 - 100 Employee
    • Community Manager
      • Oct 2019 - Feb 2020

  • The PuShang Hotel and Spa璞尚酒店
    • Xiamen, Fujian, China
    • Beverage Manager
      • Apr 2018 - Sep 2019

      1.Report to DOFB directly about beverage program operation hotel-wide. 2. Set beverage budget and forecast for each department and drive to goals. 3. Maximize profit with efficient cost-control skills. 4. In charge of whole beverage program which includes 2 main dining outlets, banquet, bars, IRD as well as room amenities. 5. Prepare all beverage and service S.O.P. 6. In charge of all beverage knowledge training and events. 7. Achieve 20% beverage revenue among all budgets. 8. Nominated in finalist for Greater China Food and Beverage Hotelier of the Year 2019 by Stelliers. Show less

  • Westin Hotels & Resorts
    • United States
    • Hospitality
    • 700 & Above Employee
    • Qba & Lobby Lounge Manager
      • Sep 2016 - Dec 2017

      1. Follow Marriott S.O.P to prepare menu analysis, customer analysis, marketing survey, F&B cost rate, turnover rate, budgeting and forecasting reports to ADOFB, DOFB for both specialty restaurant and lobby lounge. 2. Prepare weekly report, monthly report and P&L. 3. Achieve training projects goals, business goals and Marriott International BSA. 4. Responsible for reception of Philippine Ambassador Group in 2017. 5. Responsible for reception of Vice President of Zimbabwe in 2016. 6. Rise up 14% profit rate at the end of year 2016. 7. Rise up 33% venue covers at the end of year 2016. 8. Rise up 3.6 million budget at the end of year 2016. Show less

  • THE FOREIGN AFFAIRS OFFICE OF XIAMEN MUNICIPAL GOVERNMENT
    • Xiamen
    • State Banquet Coordinator
      • Dec 2016 - Sep 2017

      1. Cooperate with Protocol Department of the Chinese Foreign Ministry for State Banquet service S.O.P, food and beverage related assignments. 2. Responsible for beverage sponsorship. 3. Prepare hygiene S.O.P with the assistant of National Commercial Bureau. 4. Coordinate C&D, National Convention Bureau, and Diaoyutai State Guesthouse. 1. Cooperate with Protocol Department of the Chinese Foreign Ministry for State Banquet service S.O.P, food and beverage related assignments. 2. Responsible for beverage sponsorship. 3. Prepare hygiene S.O.P with the assistant of National Commercial Bureau. 4. Coordinate C&D, National Convention Bureau, and Diaoyutai State Guesthouse.

  • Westin Hotels & Resorts
    • United States
    • Hospitality
    • 700 & Above Employee
    • Service Supervisor
      • Mar 2015 - Apr 2016

  • Third Course Bistro
    • British Columbia, Canada
    • Management Internship
      • Sep 2012 - Dec 2014

  • JW Marriott
    • Hospitality
    • 700 & Above Employee
    • Management Trainee
      • May 2013 - Sep 2013

Education

  • North Island College
    学士, Hospitality Administration/Management
    2011 - 2014

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