Kelly Dolan
Product Strategy Consultant at Designlab- Claim this Profile
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Bio
Andrew K.
Kelly is a gem. She is super conscientious, has a can-do attitude, is lovely, fun, and ethical. I would recommend her without hesitation.
Teresa Brazen, CPCC, ACC
Kelly was a key partner to me in growing the Cooper Professional Education business for many years, through many distinct phases of growth (2 acquisitions and scaling our services to 10 countries). She initially moved over to my team from the design consulting sales team, and I was so impressed how quickly she learned the ins and outs of our products, audience, and sales approach. We immediately saw a significant impact on revenue. She was then integral to a key shift we made from selling one-off classes to expanding into coaching services and multi-faceted learning programs -- helping us define those new services, test the market for them through conversations with clients and prospects, and identify how how we should iterate on those services based upon client feedback. When we later expanded our services to 14 Designit studios around the world, Kelly created a sales playbook, trained the business leaders in each studio in our sales approach, and provided a great deal of support and mentorship as they figured out how to sell education services in their markets. When COVID-19 had a sudden, dramatic impact on our business, she jumped right into figuring out how to launch and sell new remote products and was able to significantly turn our business around within months. Lastly, as our team matured, she pushed us to evolve our business practices, leveraging metrics and data more effectively to guide our decision-making. I credit her with much of the success and growth of our business. Kelly is also an incredible colleague. She listens deeply to uncover what people need, what challenges they face, and what they are really asking for -- whether colleague, client, prospect, executive, or manager -- and uses that information to inform her approach from there. This is invaluable in business development (it means she's very savvy about people at all levels), but it's also a gift within a team because it means her advice, perspective, and ideas are always very well-informed and tailored to her audience so that they can hear and leverage it. I trust her implicitly, which is not a statement I make lightly. I knew I could count on her to tell me what I needed to know, not what I wanted to hear, something I valued highly as leader of our team. She's ethical, she's committed to doing great work, she's continuously working on her own growth and development, and she is motivated by opportunities to provide meaningful impact and value. I'm so happy I had the chance to work alongside her, I'd hire her again in a second, and I know that she will be highly valued wherever she lands next.
Andrew K.
Kelly is a gem. She is super conscientious, has a can-do attitude, is lovely, fun, and ethical. I would recommend her without hesitation.
Teresa Brazen, CPCC, ACC
Kelly was a key partner to me in growing the Cooper Professional Education business for many years, through many distinct phases of growth (2 acquisitions and scaling our services to 10 countries). She initially moved over to my team from the design consulting sales team, and I was so impressed how quickly she learned the ins and outs of our products, audience, and sales approach. We immediately saw a significant impact on revenue. She was then integral to a key shift we made from selling one-off classes to expanding into coaching services and multi-faceted learning programs -- helping us define those new services, test the market for them through conversations with clients and prospects, and identify how how we should iterate on those services based upon client feedback. When we later expanded our services to 14 Designit studios around the world, Kelly created a sales playbook, trained the business leaders in each studio in our sales approach, and provided a great deal of support and mentorship as they figured out how to sell education services in their markets. When COVID-19 had a sudden, dramatic impact on our business, she jumped right into figuring out how to launch and sell new remote products and was able to significantly turn our business around within months. Lastly, as our team matured, she pushed us to evolve our business practices, leveraging metrics and data more effectively to guide our decision-making. I credit her with much of the success and growth of our business. Kelly is also an incredible colleague. She listens deeply to uncover what people need, what challenges they face, and what they are really asking for -- whether colleague, client, prospect, executive, or manager -- and uses that information to inform her approach from there. This is invaluable in business development (it means she's very savvy about people at all levels), but it's also a gift within a team because it means her advice, perspective, and ideas are always very well-informed and tailored to her audience so that they can hear and leverage it. I trust her implicitly, which is not a statement I make lightly. I knew I could count on her to tell me what I needed to know, not what I wanted to hear, something I valued highly as leader of our team. She's ethical, she's committed to doing great work, she's continuously working on her own growth and development, and she is motivated by opportunities to provide meaningful impact and value. I'm so happy I had the chance to work alongside her, I'd hire her again in a second, and I know that she will be highly valued wherever she lands next.
Andrew K.
Kelly is a gem. She is super conscientious, has a can-do attitude, is lovely, fun, and ethical. I would recommend her without hesitation.
Teresa Brazen, CPCC, ACC
Kelly was a key partner to me in growing the Cooper Professional Education business for many years, through many distinct phases of growth (2 acquisitions and scaling our services to 10 countries). She initially moved over to my team from the design consulting sales team, and I was so impressed how quickly she learned the ins and outs of our products, audience, and sales approach. We immediately saw a significant impact on revenue. She was then integral to a key shift we made from selling one-off classes to expanding into coaching services and multi-faceted learning programs -- helping us define those new services, test the market for them through conversations with clients and prospects, and identify how how we should iterate on those services based upon client feedback. When we later expanded our services to 14 Designit studios around the world, Kelly created a sales playbook, trained the business leaders in each studio in our sales approach, and provided a great deal of support and mentorship as they figured out how to sell education services in their markets. When COVID-19 had a sudden, dramatic impact on our business, she jumped right into figuring out how to launch and sell new remote products and was able to significantly turn our business around within months. Lastly, as our team matured, she pushed us to evolve our business practices, leveraging metrics and data more effectively to guide our decision-making. I credit her with much of the success and growth of our business. Kelly is also an incredible colleague. She listens deeply to uncover what people need, what challenges they face, and what they are really asking for -- whether colleague, client, prospect, executive, or manager -- and uses that information to inform her approach from there. This is invaluable in business development (it means she's very savvy about people at all levels), but it's also a gift within a team because it means her advice, perspective, and ideas are always very well-informed and tailored to her audience so that they can hear and leverage it. I trust her implicitly, which is not a statement I make lightly. I knew I could count on her to tell me what I needed to know, not what I wanted to hear, something I valued highly as leader of our team. She's ethical, she's committed to doing great work, she's continuously working on her own growth and development, and she is motivated by opportunities to provide meaningful impact and value. I'm so happy I had the chance to work alongside her, I'd hire her again in a second, and I know that she will be highly valued wherever she lands next.
Andrew K.
Kelly is a gem. She is super conscientious, has a can-do attitude, is lovely, fun, and ethical. I would recommend her without hesitation.
Teresa Brazen, CPCC, ACC
Kelly was a key partner to me in growing the Cooper Professional Education business for many years, through many distinct phases of growth (2 acquisitions and scaling our services to 10 countries). She initially moved over to my team from the design consulting sales team, and I was so impressed how quickly she learned the ins and outs of our products, audience, and sales approach. We immediately saw a significant impact on revenue. She was then integral to a key shift we made from selling one-off classes to expanding into coaching services and multi-faceted learning programs -- helping us define those new services, test the market for them through conversations with clients and prospects, and identify how how we should iterate on those services based upon client feedback. When we later expanded our services to 14 Designit studios around the world, Kelly created a sales playbook, trained the business leaders in each studio in our sales approach, and provided a great deal of support and mentorship as they figured out how to sell education services in their markets. When COVID-19 had a sudden, dramatic impact on our business, she jumped right into figuring out how to launch and sell new remote products and was able to significantly turn our business around within months. Lastly, as our team matured, she pushed us to evolve our business practices, leveraging metrics and data more effectively to guide our decision-making. I credit her with much of the success and growth of our business. Kelly is also an incredible colleague. She listens deeply to uncover what people need, what challenges they face, and what they are really asking for -- whether colleague, client, prospect, executive, or manager -- and uses that information to inform her approach from there. This is invaluable in business development (it means she's very savvy about people at all levels), but it's also a gift within a team because it means her advice, perspective, and ideas are always very well-informed and tailored to her audience so that they can hear and leverage it. I trust her implicitly, which is not a statement I make lightly. I knew I could count on her to tell me what I needed to know, not what I wanted to hear, something I valued highly as leader of our team. She's ethical, she's committed to doing great work, she's continuously working on her own growth and development, and she is motivated by opportunities to provide meaningful impact and value. I'm so happy I had the chance to work alongside her, I'd hire her again in a second, and I know that she will be highly valued wherever she lands next.
Experience
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Designlab
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United States
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Design Services
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100 - 200 Employee
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Product Strategy Consultant
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Sep 2022 - Present
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propelland
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United States
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Design Services
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1 - 100 Employee
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Director of Growth
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Aug 2020 - Aug 2022
Leading business development for a global team of thinkers, makers and hackers. We specialize in using strategic design and engineering practices to bring products, services and ideas to life for Fortune 500 companies and disruptive startups. Recent projects we've worked on include: - Exploring sustainable product design with Converse - Reimagining consumers' experience with their bank - Defining a new business model to modernize an established manufacturing company - Prototyping a new in-home connected water filtration system Show less
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Designit
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Denmark
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Design Services
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700 & Above Employee
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Associate Director of Corporate Training Partnerships
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Jan 2019 - Aug 2020
As Associate Director of Corporate Training, I develop new and long-term relationships with innovative Fortune 500 companies. I design programs to support individuals and teams in developing strategic design thinking and creative leadership capabilities. These programs are a blend of in-classroom training, coaching, and custom learning journeys. Through scaling our products and expanding our client base we continue to exceed expectations for growth.
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Senior Manager, Corporate Training Partnerships
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Mar 2017 - Jan 2019
I’m working with Cooper Professional Education to aggressively grow by identifying new audiences who would benefit from our design, leadership, and strategy training. To date, we’ve explored new marketing outlets, expanded our course offerings, and enhanced our project support to better meet our clients’ needs. I enjoy leading consultative sales conversations to scope and close projects. I’ve had the opportunity to work with senior executive for companies ranging from Fortune 500s to startups to support their objectives through training and coaching. Show less
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Cooper
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Greater New York City Area
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Client Relationship Manager
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May 2015 - Mar 2017
As the Client Relationship Manager I led the inbound sales process from initial inquiry through project scoping, pitching and closure. Leveraging my consultative approach to business development, I partnered with clients to understand their scope and goals for UX strategy and research projects. I collaborated with Cooper Managing Directors to define the best project approach. I shaped the story of each project, providing the appropriate pitching materials to communicate our vision and experience to clients. Show less
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Catalyst Group
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United States
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Design
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1 - 100 Employee
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Business Development Associate
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Jul 2013 - May 2015
I worked with senior leaders to scope and plan UX research, design and strategy projects. I prepared proposals and negotiated contracts for all projects. I also maintained our blog and social media presence. I worked with senior leaders to scope and plan UX research, design and strategy projects. I prepared proposals and negotiated contracts for all projects. I also maintained our blog and social media presence.
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Coyne PR
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United States
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Public Relations and Communications Services
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100 - 200 Employee
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Assistant Account Executive
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Jun 2011 - Jul 2013
I worked with clients in the food and beverage industry to share the stories of their products and company. I built relationships with journalists, bloggers, and editors at consumer and trade publications. I monitored and tracked our results, communicated them to clients, and advised the team on future opportunities for the brand. I worked with clients in the food and beverage industry to share the stories of their products and company. I built relationships with journalists, bloggers, and editors at consumer and trade publications. I monitored and tracked our results, communicated them to clients, and advised the team on future opportunities for the brand.
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Social Media Management Intern
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Mar 2011 - May 2011
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Social Media Intern
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Jun 2010 - Aug 2010
Monitored media, wrote final reports and outreach letters, researched potential sponsorships and events Monitored media, wrote final reports and outreach letters, researched potential sponsorships and events
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State Theatre
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Entertainment Providers
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1 - 100 Employee
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Public Relations/ Marketing Intern
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Jun 2009 - Aug 2009
Wrote press releases and blogs and increased social networking skills Wrote press releases and blogs and increased social networking skills
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Education
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2007 - 2011
Villanova University
Bachelor of Arts, Communications; Public Relations; Liberal Arts and Business
Community
