Experience

Promenade Group

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Customer Success Associate

  • Oct 2021 - Present



Luludew Organic Diaper Service

• United States
• 1 - 100 Employee

• Operations Manager

  • Nov 2014 - Oct 2021

  Supervised and oversaw projects that enhanced productivity and efficiency with daily operations for a sustainable small business. Coordinated payroll, and reviewed employee time cards, paid time off, and organized records. Educated customers on company’s eco friendly products and services. Introduced new programs to streamline customer support and improved customer satisfaction rate by Restructured company database and organized client subscriptions, data and inventory, and advanced daily productivity and customer support. Developed marketing strategies and campaigns. Show less



PowerMyLearning

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Tutor

  • Jan 2016 - Jun 2017

  Supersized the public library's Student Zone and motivated youth of various socioeconomic backgrounds achieve academic success. Coordinated services between public libraries and Power My Learning to collect records of student zone participants, and increased student zone signups. Advised students to use the library databases and electronic devices, and supported them to work independently. Informed caregivers of student progress and provided strategies to continue the learning at home. Supersized the public library's Student Zone and motivated youth of various socioeconomic backgrounds achieve academic success. Coordinated services between public libraries and Power My Learning to collect records of student zone participants, and increased student zone signups. Advised students to use the library databases and electronic devices, and supported them to work independently. Informed caregivers of student progress and provided strategies to continue the learning at home.