Experience

Construction Products Direct
• United Kingdom
• Construction
• 1 - 100 Employee
• Group Administrator

  • Jan 2023 - Present

A.G.A. Group
• Norfolk Island
• Environmental Services
• 1 - 100 Employee
• Project Administrator

  • Sep 2021 - Dec 2022

Rhenus Logistics UK
• United Kingdom
• Transportation, Logistics and Storage
• 1 - 100 Employee
• Customer Service Coordinator

  • Jul 2019 - Aug 2021


Altrad Beaver 84

• United Kingdom
• Construction

• Coordinator

  • Mar 2017 - Feb 2019

  I started within the ground works department as sales support my responsibilities were to support the external and internal sales team by raising quotations, amendments to quotes and converting the quote into orders. Contact customers on behalf of the Sales Representatives and making proactive Sales calls creating further business for the company. Gather information of competitor's prices and offers for the Sales representatives. Make customers aware of our full range of products and services. Manage and maintain existing customers and set up new accounts. Liaise and assist the marketing team with sales promotions. I then transferred to the edge protection department as a coordinator, my role consists of liaising between sites, hauliers and technical to ensure a smooth process from the site ordering edge protection to technical, supplying the layout drawings and kit list to the haulier making the delivery of the product. I also take care of the day to day admin involved with this product ensuring all paperwork is correct and all hire files are kept in order. I also raise purchase orders for stock and overheads and assist with monitoring stock levels of the product. Show less



P2P

• Consumer Services

• Customer Service Executive

  • Jun 2015 - Feb 2017

  My role involved looking after and managing various Business Mailing Accounts. This involves maintaining accurate and comprehensive records of sales for each of my assigned clients. Keeping in regular contact with my clients, updating them on new products and any queries they may have. Dealing with general telephone enquiries, answering emails and assisting with the dispatching of parcels for the client. Liaise with New Customers and IT department in setting up their accounts. I work on my own initiative as well as part of a team. I work in conjunction with the Business Development Manager on quotes and rates for clients. I have regular targets to meet and keep my supervisor updated on these by email and producing reports. Show less



RSVP (Media Response) Ltd

• United Kingdom
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Telesales Agent

  • Jan 2015 - Jun 2015

  I worked for a media sales company which sells various magazines to the public. There are two sections within my area. Inbound which involves dealing with any queries the customer might have with their subscription to any of the various magazines we sell. The section I am currently working on is the Outbound Sales, I am involved with the Which? Magazine. I deal with existing customers for feedback on their current subscriptions and give advice on any special offers they might be interested in. I work with new customers who ask for a Free Guide and to up sell other guides within the Which? Magazine Range. I help the client with any information they may require and answer any queries they may have on their account. Show less