Experience

2 Get Moving Realty

• United States
• Real Estate
• 1 - 100 Employee

• Real Estate Broker

  • Jan 2017 - Present



AdvoCare

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Advocare sales

  • Jan 2016 - Present

  Educate individuals on a healthy lifestyle Educate individuals on a healthy lifestyle



FedEx Freight

• Bolingbrook, IL

• Biller

  • Sep 2014 - Present

  Process the bill of ladings Process the bill of ladings



ALG Worldwide Logistics

• United States
• Transportation, Logistics, Supply Chain and Storage
• 100 - 200 Employee

• Customer Service Representative

  • Nov 2014 - Dec 2017

  Manage accounts Manage accounts



RE/MAX

• United States
• Real Estate
• 700 & Above Employee

• Real Estate Agent

  • Nov 2015 - Nov 2016

  Sell homes Find homes for clients Sell homes Find homes for clients



Fairrington Transportation

• Bolingbrook, IL

• Client Service Relations

  • Jan 2011 - Jan 2014

  Manage clients and their respective accounts Schedule pickups Create and manage reports Project Lead on critical account Participant in Radical Leadership program Assist team members with their accounts Work closely with Sales on accounts to better serve the client’s needs Participated in Kaizen’s Assisted consultants on improvements for our programs Involved with the group creating our first phase of Customer On Line Manage clients and their respective accounts Schedule pickups Create and manage reports Project Lead on critical account Participant in Radical Leadership program Assist team members with their accounts Work closely with Sales on accounts to better serve the client’s needs Participated in Kaizen’s Assisted consultants on improvements for our programs Involved with the group creating our first phase of Customer On Line



UPM - Kymmene

• Customer Service Representative/Inside Sales Coordinator

  • Oct 2007 - Jan 2010

  Member of a team that created the S.H.I.N.E. Award and recipient of multiple S.H.I.N.E. Awards, responsible for charting our Supply Chain goals and measurements for associates with creation of the award system Leader for the Customer Service team when implementing the work from home project Creator of Customer OnLine handbook and training Multi-task by managing customer needs, creating reports, mill and press deadlines, managing inventory levels, and resolving customer problems Possess strong communication skills to build rapport with new customers and existing customers Customer Service Certified Show less



FedEx Freight

• Truck Transportation
• 700 & Above Employee

• Customer Service Representative/Billing Clerk

  • Aug 1997 - Sep 2007

  Recipient of multiple ALL STAR Awards Act as a liaison to upper management by pre-screening applicants and maintaining files to ensure proper documentation Multi-task in an effective way by managing customer needs, deadlines, and resolving customer problems Provide price quotes to our customers Manage company shipments inbound and outbound for Target Distribution Center Coordinate daily work flow for drivers' routes Responsible for processing and maintaining audit reports Work closely with other teams to promote excellent customer service Responsible for investigating shortages Execute overall comprehensive knowledge of company policies and procedures Show less



Kinney Shoes

• Assistant Manager

  • Mar 1995 - Oct 1997

  Recruited employees Opened and closed the store Provided customer service by addressing and resolving problems Maintained store appearance by making the displays look presentable, and keeping the sales floor presentable Ordered supplies and inventory Recruited employees Opened and closed the store Provided customer service by addressing and resolving problems Maintained store appearance by making the displays look presentable, and keeping the sales floor presentable Ordered supplies and inventory