Experience

Walsingham Academy

• Education Administration Programs
• 1 - 100 Employee

• Teacher

  • Aug 2013 - Present

  As a Sixth and Seventh grade Religion teacher, it is my primary responsibility to pass on the teachings and morality of the Catholic faith. Other duties include Weekly/Monthly Mass coordination, service project planning, execution of special events, directing faith based productions (Living Nativity and Living Stations) and planning retreats. By focusing on Mercy principles, students are exposed to applicable ways to live our their faith through service to others. Sixth graders are exposed to the Old Testament stories, history and philosophy, with Seventh graders explore the New Testament, the Sacraments and the Call to Discipleship. Show less



Farm Fresh Supermarkets

• United States
• Retail Groceries

• Customer Service Representative

  • Aug 2008 - Present

  As a Customer Service Representative (CSR), I interact on a more personal level with customers on behalf of the company. By providing information about products and services, I am able to appropriately respond to customer concerns or compliments. I supervise the store front and employees, perform monetary deposits and pickups, manage front desk money podium, issue cashier loans, change bills, issue rain checks and count tills to original balance after shifts.I am also responsible for performing refunds and exchanges for customers to ensure their satisfaction. I perform clerical tasks including answering phones, making appropriate transfers, filing and organizing paperwork, data entry of present and night value totals. Show less

• Cashier

  • Aug 2008 - Aug 2013

  As a cashier, I am the last face the customer sees before exiting the store. It is my responsibility to ensure that their experience has been pleasant and continue to assist them in any way. I am required to be knowledgeable about current sales, prices and promotional events in order to make the customer aware of the special things going on in the store.



Busch Gardens

• United Kingdom
• Facilities Services
• 1 - 100 Employee

• Entertainer

  • May 2013 - Oct 2013

  Busch Gardens has established itself as a unique, thrilling addition to the Sea World Parks and Entertainment franchise by proving guests with incredible experiences and lasting memories. The Williamsburg park is unique in its European themeing and brings guests up close and personal with both traditional and contemporary cuisine, architecture and entertainment. Germany, in particular, is known for the large performance space affectionately called the Festhaus. Upon entry, guests are welcomed by a beir garden where they can purchase bottled and draught beers, wine and pretzels. They are served by German beer maidens dressed in traditional dirndls and interact with the guests on a personal level. My experience as a beer maiden has been exciting and fulfilling as I engage guests as "Heide" from Leipzig, Germany. I have received extensive culinary and entertainment training, including how to properly pour beer and maintain a bar environment, operate a till and process monetary transactions, the correct and legal process for selling alcohol, character development and back story, make-up and costume prep, food safety and more. Furthermore, guests are exposed to the Dark Side of the Gardens, or Howl-O-Scream, shortly after the Summer Season Peak ends. The park transforms into a Halloween themed thrill-seeking adventure as guests are spooked and scared around every corner. Busch Gardens added 5 new Terror-tories to their European map, with Italy featuring a ghastly crew of scurvy pirates. As "Cutthroat Clara", I entertained guests, alongside my crew mates, with riveting tales of sea-monsters, fierce battles and occasional forlorn paramours while serving up their favorite alcoholic concoction. I was extensively trained in hair/makeup preparation, accent training, proper pouring technique, customer satisfaction and retail processes. Show less



Aeropostale

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Feb 2010 - Dec 2010

  While at Aeropostale, I worked as part of the sales team to achieve the daily sales goal and create customer loyalty. I greeted every customer with a smile and a savvy sales pitch, helped with merchandising, assisted in floor displays, and advertised for promotional events. As a model for Aero, I dressed in the same clothes we had on display in order to help the customer get a sense of what the clothes and accessories looked like on an actual person. It was also easier to explain the different fits and styles to a customer if I already knew how the product was worn. Aero promoted a GIVE 10 policy which encouraged employees to put everything they had into their work (giving a ten out of 1-10). Show less