Experience

iA Auto Finance

• Canada
• Financial Services
• 1 - 100 Employee

• Director, Income and Funding

  • Oct 2023 - Present

• Director, Remarketing and Administration

  • Jan 2021 - Sep 2023

• Manager, Remarketing and Admin

  • Feb 2017 - Dec 2020

• Remarketing Operations Manager

  • Feb 2013 - Jun 2017



TD Auto Finance Services Inc.

• Post Term Remarketing Analyst

  • Aug 2011 - Sep 2012

  •Managed online pricing of off lease vehicles on WebELVIS, as well as Chrysler Canada Daily Rentals for Chrysler Direct online sales. •Handled Chrysler Canada month end Remarketing reporting. •Managed and produced Auction Scorecards. •Produced TDAF Preterm Remarketing Reporting, daily,weekly and monthly. •Supported National Remarketing Manager and VRM’s located at physical auction across Canada. •Auction Cash. •MSAP Pricing and Requests. •Managed online pricing of off lease vehicles on WebELVIS, as well as Chrysler Canada Daily Rentals for Chrysler Direct online sales. •Handled Chrysler Canada month end Remarketing reporting. •Managed and produced Auction Scorecards. •Produced TDAF Preterm Remarketing Reporting, daily,weekly and monthly. •Supported National Remarketing Manager and VRM’s located at physical auction across Canada. •Auction Cash. •MSAP Pricing and Requests.



FCA Fiat Chrysler Automobiles

• United Kingdom
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Remarketing Team Leader

  • Jul 2009 - Aug 2011

  •Ensured lease accounts were terminated and billed correctly before sending them to our End of Term Collection Team. •Handled lease overage reports, CFO and Balloon Finance accounts approaching maturity and lease extension discounting. •Assisted Lease Maturity Advisors achieve their goals. •GoTo person regarding many issues for lease end processes and accounts. •Reviewed and approved accounts for repossession and/or charge off.

• Retail Credit Analyst

  • Sep 2007 - Jun 2009

  •Reviewed, investigated and made an informed and solid credit decision for high volume and dollar value consumer and commercial credit applications within a 20 min turn time. •Ensured deals were structured to meet both corporate and customer needs. •Built and maintained positive relationships with the Finance and Insurance managers within an assigned territory as well as my assigned partner’s territory. •Communicated and sold all credit decisions (positive and negative) to the… Show more •Reviewed, investigated and made an informed and solid credit decision for high volume and dollar value consumer and commercial credit applications within a 20 min turn time. •Ensured deals were structured to meet both corporate and customer needs. •Built and maintained positive relationships with the Finance and Insurance managers within an assigned territory as well as my assigned partner’s territory. •Communicated and sold all credit decisions (positive and negative) to the dealership personnel.

• Lease Maturity Team Leader/ Lease Maturity Advisor / Lease Maturity Specialist

  • Jul 2002 - Aug 2007

  Lease Maturity Team Leader 2005 – 2006 •Managed a team of 8 members; trained new team members. •Ensured that Matured lease accounts were closed and assigned to auction within 48 hour time frame of being returned. •Promoted team work, coached / mentored / completed monthly one-on-ones with each team member and managed yearly performance appraisals. •Handled any escalated calls or issues that Dealers had; ensured problems were handled appropriately and successfully. •Encouraged… Show more Lease Maturity Team Leader 2005 – 2006 •Managed a team of 8 members; trained new team members. •Ensured that Matured lease accounts were closed and assigned to auction within 48 hour time frame of being returned. •Promoted team work, coached / mentored / completed monthly one-on-ones with each team member and managed yearly performance appraisals. •Handled any escalated calls or issues that Dealers had; ensured problems were handled appropriately and successfully. •Encouraged continuous process improvements. Lease Maturity Advisor 2004 – 2005 •Managed and worked a designated queue of customers and dealers. •Contacted customers within 65 days of end of lease and provided options available. •Kept dealers informed of customer decisions for lease-end / helped promote new vehicle sales. •Processed Lease Extensions. Lease Maturity Specialist 2002 – 2004 •Managed closing end-of-term lease accounts accurately and assigned to auction within 48 hours of return notification. •Tracked vehicles from Dealerships to Auction to ensure arrival. •Processed and collected on Dealer chargebacks and second billings to customers. •Provided dealer service over the phone. •Processed lease buy outs and closed the accounts. •Handled calls for dealers buying units on E.L.V.I.S.