Customer Service & Marketing Support Executive

• Jan 2022 - Present

Novum AV specialises in providing memorable and useable AV solutions for events and permanent installations. Working in all sorts of venue's, place's of worship or even in the great outdoors with event managers and key decision makers, we deliver regular AV installations and event production: specifically designed to give both user and viewer complete satisfaction. As well as a dedicated customer care team, Novum AV can provide: - Corporate AV Installation - Professional Church AV Installation - Audio Visual Design - Sports Presentation - Awards Ceremony & Corporate Events https://novumevents.co.uk/ | https://novuminstalls.co.uk/ | info@novumav.co.uk | 01827 768 189 Show less

Customer Care Administrator

• Sep 2021 - Jan 2022

Office Administrator

• May 2021 - Sep 2021

Catering Assistant

• Sep 2019 - May 2021

Events Supervisor

• Apr 2019 - Sep 2019

Managing smaller more regular events such as: - Team Building - Away Days - Corporate Meetings - Corporate Dinners - Public Events (Banquets/Ghost Tours) I also supported the wider Events Management team with larger events such as weddings. Day to day roles included, site visits with clients, emails, telephone calls, ordering and meetings with staff and colleagues. Managing smaller more regular events such as: - Team Building - Away Days - Corporate Meetings - Corporate Dinners - Public Events (Banquets/Ghost Tours) I also supported the wider Events Management team with larger events such as weddings. Day to day roles included, site visits with clients, emails, telephone calls, ordering and meetings with staff and colleagues.

Temorary Receptionist

• Jul 2017 - Aug 2018

Responsible for answering and forwarding calls as well as taking messages and effectively passing them to the solicitor. Franking post correctly ensuring that clients receive their relevant information quickly and with the highest security. Responsible for answering and forwarding calls as well as taking messages and effectively passing them to the solicitor. Franking post correctly ensuring that clients receive their relevant information quickly and with the highest security.

Exam Invigilator

• Jun 2017 - Jul 2017

Ensuring Students keep quiet during their exams and being patient for long periods of time. Aiding with any queries that the other students or members of staff might have. DBS certified Ensuring Students keep quiet during their exams and being patient for long periods of time. Aiding with any queries that the other students or members of staff might have. DBS certified

Production Runner

• Sep 2015 - Oct 2016

Working with Sixth Gear was a very productive way to enhance my organisation and managerial skills as I would be on-site at event days with a plethora of customers to take care of and ensure that they are getting the service they have paid for. - Organising customers and drivers at their specified times to ensure the smooth running of the day. - Helping customers with safety precautions, equipment and clothing depending on their experience package. - Aiding multiple departments in customer flow should there be an influx Show less

Events Assistant

• Jul 2016 - Sep 2016

Assisting multiple departments that are involved in the final event during a summer programme that they had offered. - Producing and timetabling marketing information across multiple social media platforms - Booking flights and hotels with the logistics team as well as approving payments made on an event. - Actively searching for new roles within the business and advertising accourdingly. Assisting multiple departments that are involved in the final event during a summer programme that they had offered. - Producing and timetabling marketing information across multiple social media platforms - Booking flights and hotels with the logistics team as well as approving payments made on an event. - Actively searching for new roles within the business and advertising accourdingly.

Catering Assisstant

• Feb 2015 - Jul 2016

- Assisting managers and team leaders with the opening and closing down of multiple outlets across the park as well as the main restaurant. - Giving customers the service they deserve when approaching the counter or by making the environment clean and tidy. - Working long hours during busy periods and sometimes managing staff members across the park. - Keeping in line with food standards and hygiene standards. - Assisting managers and team leaders with the opening and closing down of multiple outlets across the park as well as the main restaurant. - Giving customers the service they deserve when approaching the counter or by making the environment clean and tidy. - Working long hours during busy periods and sometimes managing staff members across the park. - Keeping in line with food standards and hygiene standards.