Senior Manager: Events and Operations

• Feb 2022 - Present

BEN Colorado identifies promising Colorado-based companies across industries (namely technology, health, aerospace, energy, and natural products) and provides guidance and meaningful connections to help these companies scale. With the help of our advisor network, BEN leverages expertise across a range of disciplines, connecting and supporting our community and network members with a range of valuable programming.

Events and Community Relations Coordinator

• Oct 2019 - Feb 2022

Event Specialist

• Mar 2016 - Oct 2019

- Consulted with the event manager throughout event cycle to manage the registration process- Designed online registration forms to collect pertinent information from participants- Fielded inquiries from attendees regarding multiple events at once with a positive and helpful attitude- Coordinated with sponsors to get their staff registered for the event, and collect directory listing submissions- Created specialized badges for each conference- Managed registration onsite, including the management of temporary staff, registering and assisting attendees, and troubleshooting- On the small team responsible for the company's website rebuild and social media presence

Brand Ambassador

• Jul 2015 - Mar 2016

- Introduced databases to track and analyze donations, social media engagement, discount and promotions, community outreach, email outreach templates, etc. - Ensure positive brand impressions in-house, within the community, and across social and digital platforms. - Proficient in Photoshop, InDesign, Adobe Illustrator, and Muse. Produced advertisements, promotional artwork for in-house and digital media. Administrator of company website.- Represent the brands within the community at special functions, networking events, and Chamber of Commerce meetings- Partner with the community in collaborative business-to-business events- Prepared press releases noting the brewery's noteworthy awards - Responsible for social media and online review management and engagement.- Design relevant comment cards to receive meaningful feedback to implement positive changes

Event Operations Coordinator

• Nov 2014 - Jul 2015

- Responsible for the planning and execution of a 5k/10k road race series (13 events)- Organized site visits to targeted cities for venue selection.- Negotiated with government officials to obtain necessary event permits- Formed relationships with non-profit organizations, vendors, and sponsors to make the event unforgettable- Managed a production crew to build the elements of our event footprint.- Recruited and managed the duties of 150 volunteers per event- Emceed the events, responsible for event timeliness and participant engagement.- Utilizing paid social media to promote events within local and national audiences.

Tour Guide

• Jul 2013 - Nov 2014

- Provided entertaining and educational group tours, including guided tastings for small and large parties.- Proficient in communicating the whiskey-making process (brewing, distilling, aging) - Successful in engaging the guests and fielding questions from people with varied levels of experience on the subject- Effective in communicating the brand differentials compared with competing products to motivate the guest to make purchases.- Responsibilities include giving tours to highly esteemed VIP guests and ensuring their complete customer satisfaction, hosting special events for larger groups, opening/closing general store duties, and utilizing my TIPS certification to ensure responsible alcohol serving.

Bartender/Server/Trainer

• Jul 2011 - Nov 2014

- Providing excellent customer service at one of Boulder's most prominent landmark restaurants.- Responsible for promoting the rich history of The Sink, multi-tasking with a positive and professional attitude, and ensuring customer satisfaction- Training new employees in a thorough and meaningful manner- Promoting local beers and liquors to visitors, and being able to offer patrons local options based on their personal preferences- Skill set includes handling high-volume rushes efficiently and with a smile, maintaining environmentally- friendly practices, up-selling particular products and opening/closing duties.

Marketing Coordinator

• Apr 2010 - May 2012

- Planned and executed various marketing initiatives to raise Boulder residents' awareness of the services provided by the company.- Duties included website promotion, campus exhibit marketing, the accuracy of the website and its maintenance, and maintaining positive client relationships. - Planned and executed various marketing initiatives to raise Boulder residents' awareness of the services provided by the company.- Duties included website promotion, campus exhibit marketing, the accuracy of the website and its maintenance, and maintaining positive client relationships.