Kelly Allen

Account Manager at PRO Expo Exhibits
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Contact Information
us****@****om
(386) 825-5501
Location
St Louis, Missouri, United States, US

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5.0

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Kelly is an extremely detailed-oriented, loyal, and dedicated employee. As a tech support representative, she went above and beyond for her clients. Kelly always gives 100% in everything she does, and works hard for her employer.

I worked with Kelly at Optima Graphics for several years. Kelly is an open minded team player with a very strong work ethic. I was always impressed with her ability to remain result driven, positive, energetic and customer focused no matter how challenging the task at hand was.

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Experience

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Account Manager
      • Apr 2019 - Present

      Worked closely with clients throughout the United States to plan, design, and execute clients' trade show expo booths, arranging for materials, labor, and any additional services.Coordinated with the onsite team to ensure that client expectations were met.Averaged approximately six months to complete projects. Arranged and oversaw everything from hardware, graphics, rigging, signage, flooring, show services, furniture, lighting, and electric.

    • Service Coordinator
      • Jul 2016 - Apr 2019

      Supported the company's Account Management in arranging all the services requested by the client leading up to a trade show expo. Assisted the Account Manager when last minute requests were made by the client or when something unforeseen transpired immediately before or during the client's expo.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Administrative Coordinator
      • Jan 2016 - Jun 2016

      New account information and reference checks done to all new business.Order processing and customer contracts are reviewed and approved before submitting. Incoming inventory is reviewed, staged and shipped. Annual inventories of equipment inventory and fixed assets do not reveal any significant unaccounted loss or discrepancy. Customer returns, vendor credits and equipment transfers are processed.Maintained branch operations according to company budget, policies, and procedures.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Administrative Coordinator and Graphics Specialist
      • Jan 2011 - Jan 2016

      Managed and organized the company's office, initiated orders for clients, and scheduled technicians in the field to install, troubleshoot, or repair technology.Took over scheduling field technicians to make it easier for the company's management to know where everyone was at any given time and to improve customer service and communication.Oversaw the quoting, ordering, and invoicing process through QuickBooks.Designed the company's new logo and the graphics used on its website.Reduced the cost of supplies by negotiating with vendors and offering them "preferred vendor status," thus allowing for larger profit margins for the company per project.

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Technical Support
      • Oct 2007 - Jan 2011

      Prepared artwork for production of banners and other marketing materials, checking graphics for clarity and resizing of images, and managing file transfers using FTP.Worked with an exclusive list of clients and vendors in the trade show industry.Won "Rookie of the Year" for the work done with business clients, ideas for new business gifts, and contributions in meetings on how to acquire more clients.

Education

  • Southeast Missouri State University
    Bachelor of Science (BS), Industrial Technology
    2003 - 2006
  • St. Louis Community College
    Associate of Science (A.S.), Technical Illustrator
    2000 - 2003
  • Eureka High School
    High School, General High School/Diploma
    1997 - 2000
  • South Technical High School
    Drafting Design Certificate, CAD Drafting and/or Design Technology
    1997 - 2000

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