Experience

Christ Presbyterian Church

• United States
• Religious Institutions
• 1 - 100 Employee

• Lead Early Childcare

  • Jul 2019 - Present

  Lead on-site 0-3 yrs childcare whenever childcare offered; Inventory and supply 6 childcare rooms as needed; Compile weekly Teacher packets for Sunday and Wednesday; Clean, pickup, wipe down, straighten rooms before and/or after childcare Lead on-site 0-3 yrs childcare whenever childcare offered; Inventory and supply 6 childcare rooms as needed; Compile weekly Teacher packets for Sunday and Wednesday; Clean, pickup, wipe down, straighten rooms before and/or after childcare



Northwestern Health Sciences University

• United States
• Higher Education
• 100 - 200 Employee

• Administrative Assistant

  • Sep 2019 - Jun 2020

  Compile packet for state board approval of seminars; Process registration for seminars including breakout sessions; Maintain State Board Approval Info to reflect current requirements; Input seminar grades/credits; run transcripts; Update as needed; In person and on phone customer service regarding continuing education Compile packet for state board approval of seminars; Process registration for seminars including breakout sessions; Maintain State Board Approval Info to reflect current requirements; Input seminar grades/credits; run transcripts; Update as needed; In person and on phone customer service regarding continuing education



FedEx

• United States
• Freight and Package Transportation
• 700 & Above Employee

• Sr. Customer Service Agent

  • Aug 2016 - Feb 2018

  Enter data daily into customer inquiries; Run Daily reports for ManagementTravel to other metro locations to assist as neededMonitor and problem solve customer inquiries. Phone customers to clarify issues.Check couriers and equipment in and out daily assuring accurate route reports Monitor and correct timesheets on a daily basis. Run Daily compliance reportScan International and domestic airbills to HDQ. Run Daily report on missing airbills

• Customer Service Agent

  • Jul 2015 - Aug 2016

  Assist Customers at Front Counter when purchasing supplies or shipping packagesTrace packages; inform customers of delivery timing; answer calls from call centerMaintain & audit airbills ; prepare vendor bills for management authorizationPerform monetary transactions Dispatch info to couriers as needed or request info from couriersManifest paperwork for international/customs purposes

• Shuttle/Hander Dot

  • Oct 2003 - Jul 2015



TopLine Federal Credit Union

• United States
• Banking
• 1 - 100 Employee

• Investment Assistant

  • Mar 2008 - Mar 2010

  Administrative support to Financial Representative Created new client folders with all necessary paperwork to open various types of accounts; Complete with all known info and booklets that may be needed Review client folders to ensure accuracy before copying and sending on to open various accounts; Scan and log all info into blotters and follow application through channels Keep rep and client apprised of process Maintain and print out buy/sell confirmations, Check Funds Due and all other reports needed on a daily, weekly and monthly schedule Schedule, reserve, register, and coordinate everything having to do with Investment Seminars; Follow-up on any questions, send out thank you notes Show less



ADC Telecommunications

• Telecommunications
• 1 - 100 Employee

• Executive Assistant

  • Mar 1997 - Feb 2003

  Responsible for all aspects of running an office of 30+ traveling sales professionals and support staff. Sole administrative support for three to five Vice Presidents. Created and generated weekly sales reports to staff and management, enabling them to have current data to make sales and marketing decisions. Developed and produced various presentations for both customer and internal meetings. Managed calendars of Vice Presidents and coordinated details for sales meetings and team building events that ensured effective communication. Acknowledged as the “where to go for help” authority, freeing others to perform their duties. Administrative support for three Vice Presidents. Lead support person in a multi-department sales office. Coordinated set up of and created new operational procedures for satellite offices for 50 traveling sales professionals and support staff that enabled them to do their jobs efficiently and effectively. Served as liaison for all aspects of a move from HQ to satellite offices and to new world headquarters that resulted in a problem-free transition. Interviewed, hired and trained front office/receptionist freeing up employees to concentrate on their job responsibilities. Organized and coordinated all aspects of quarterly meetings to ensure success. Show less