• Apr 2020 - Present

• Jan 2019 - Apr 2020

• Sep 2017 - Dec 2018

▪ Business minded professional who consistently achieves or exceeds sales growth expectations.▪ Develops strategies and processes to ensure that continuous prospecting activities and pipeline development is sufficient to support achievement of territory sales revenue goals. ▪ Ensures positive and constructive communication between other teams and other corporate functions, including the executive staff level. ▪ Works with CSO in conducting negotiations on contract terms and conditions to complete all business transactions. ▪ Fosters an environment of problem-solving, improved business practices and best practice sharing with the team. ▪ Accurately forecasts business and develops sales pipelines. Show less

Client Alignment Executive, Public Sector

• Jan 2016 - Sep 2017

Grow, develop and manage public sector (including public health) clients; create new and maintain long-term client relationships, ensuring revenue retention and growth, client health and overall satisfaction with the Netsmart partnership. Responsibilities include generating new business with current and prospective state clients by developing and executing against client specific roadmaps across the portfolio of offerings. Work with assigned clients to understand policy, needs and constraints to creating a stronger Netsmart value proposition throughout public and state health and human service agencies and departments. Show less

• Dec 2012 - Nov 2015

 Collaborate across teams to establish consistency across solutions Develop competent requirements and test plans for defects and enhancement projects while leading the design of projects and maintaining on-time, efficient, and useful deliverables Lead demonstrations of solution enhancements to client base to obtain pragmatic feedback on the direction of our projects Synthesize and deliver client feedback to IP team Execute test plans to guarantee code quality before it is released to clients Provide extensive and proficient PowerPlan and PowerOrders solution knowledge to other associates and clientsAdditional Responsibilites Create functional KTs for the Content Manager and the Knowledge Compiler Wizard applications  Run special projects, such as Daylight Savings Time (DST) uptime testing initiative Coordinated and led events, engaged the appropriate associates, and established an on-time delivery of training and education to ensure our clients do not have a downtime during DST events  Created a presentation for all IP associates to familiarize them with what DST is and how Millennium solutions handle it Show less

• Oct 2010 - Dec 2012

 Supported and maintained Cerner Millennium solutions on-site for the NCH Healthcare System Worked directly with end users to enhance the electronic medical record experience and provide ongoing training of all Cerner solutions and processes Built and mainained strong working relationships with physicians and nurses while expanding their knowledge of Cerner solutions Specialized in developing and building CPOE functions and maintaining all printers on site Served as the main point of contact for all Millennium support for the North Naples Hospital, a 261 bed facility for the NCH Healthcare System Show less