Kellie Mellor

Customer Service Manager at 6G Internet Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Greystone, Lancashire, United Kingdom, GB

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Experience

    • United Kingdom
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Customer Service Manager
      • Mar 2021 - Present

    • Managing Director
      • Dec 2014 - Present

    • United Kingdom
    • Business Consulting and Services
    • 1 - 100 Employee
    • Complaint manager
      • Jan 2017 - Jan 2021

    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Complaints Manager
      • Dec 2014 - Oct 2016

    • United Kingdom
    • Telecommunications
    • 700 & Above Employee
    • First line manager
      • May 2013 - Nov 2014

      Started working at BT as an order management consultant and progressed to SME. This included managing and responding to complaints and issues, identifying problems and progressing orders. The role developed to coaching, maintaining team KPIs and case management of executive level complaints.

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