Technical Account Manager

• Sep 2022 - Present

Training Program Manager

• Jan 2022 - Aug 2022

Training over 1,600 SDRs and managing over 100 client relationships for the memoryBlue Academy Prospecting Principles Program.• Responsible for overseeing and maintaining relationships with over 300 individuals across 100 clients • Creating and delivering custom content to 6 clients over a 1-year span• Growing the Prospecting Principles program in participants by 419% in 2 and a half years • Implementing a client metric tracking system, where a client saw an increase of 349.30% in booked meetings per day and a 142.77% increase in prospects showing up to the next meeting after completing the training• Creating and maintaining customer relationships; 15% of participants come from existing customers

Senior Academy Facilitator

• Feb 2020 - Jan 2022

As the senior facilitator, I am responsible for over seeing the memoryBlue Academy Prospecting Principles curriculum. In Prospecting Principles, we discuss all things regarding cold outreach for high tech clients. • Oversaw a team of 4 trainers; communicate job expectations and provide direction, support, and motivation to hit their quarterly MBOs and continue to grow• Trained new team members on the content to deliver for our Prospecting Principles course• Implemented a call competition during SDRs first 6 weeks to increase their call quality and submissions by 30%• Saw a 57.7 NPS with 90% survey completion following the 2-day Bootcamp• Increased post 2-day training NPS by 76% and increased the competition of the survey 88% in 1 quarter• Updated the content during the 6-week program to include: live call breakdowns, more problem solving, and better reporting

Sales Development Representative

• Jun 2018 - Jan 2020

As a Sales Development Rep, I am responsible for facilitating business to business relationships on behalf of my corporate clients. These clients ranged from working in the Federal Government, SLED, Fortune 500 and small businesses. These responsibilities include setting up business meetings, managing client lists, and directly speaking with the upper management of organizations on a daily basis.Clients Worked On: Blue TechEnvelocAllyO• Obtained quota 14 times • Mentored 5 SDRs• Planned and managed budgets for Culture Activities within memoryBlue• Cold called a lead that resulted in the implementation of a client’s backup and recovery system within 1 week • Provided Account Executives with meetings that on average they scored a 9.69

Business Development Representative

• Oct 2018 - Jan 2020

Business Development Representative

• Jun 2018 - Jan 2020

Event Marketing Intern

• Aug 2017 - Dec 2017

• Managing and sending over 1,000 pieces of collateral and promotional products internationally and domestically • Utilize the Cvent application suite to create and manage internal events with over 100 attendees • Plan, cater, and assist in set up of events for 500+ people • Managing and sending over 1,000 pieces of collateral and promotional products internationally and domestically • Utilize the Cvent application suite to create and manage internal events with over 100 attendees • Plan, cater, and assist in set up of events for 500+ people

Technical Recruiter Intern

• Jun 2017 - Aug 2017

Marketing and Sales Intern

• Nov 2015 - May 2017

Responsible for researching and identifying leads for sales team using ZoomInfo and PR News distributions for new tech products Responsible for researching and identifying leads for sales team using ZoomInfo and PR News distributions for new tech products

Floral Deisgner and Assistant

• Sep 2011 - Aug 2016

Participated in Supervised Agriculture Experience as part of the Agriscience program of my high school. Responsibilities included conditioning flowers, fulfulling instore and phone orders, operating concession booth at local farmer's market, and making bank deposits. Upon completion of my high school experience I assisted in sales and daily operations of the shop, floral design of wedding party bouquets as well as church and reception venue flowers. Assisted owner with delivery of flowers as well as set up at various venues. Awarded 2nd place in Northeast Floral Design Competition - Mystic, CT March 2014 Theme - Royal Tea Party

Campus Representative

• Aug 2015 - May 2016