Experience

Retired from Chapman Automotive

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Administration

  • Jun 2012 - Present

  As the service department administrator, I am responsible for managing and maintaining a fleet of loaner vehicles , scheduling appointments, providing exceptional customer care, processing payments, notifying customers when special ordered parts arrived, providing supportive assistance to the service department manager and all service department personnel, recording the technicians flagged labor hours and generating a monthly report, assisted the warranty administrator by processing warranty claims, ordering office supplies for all service department personnel, training new hires, getting new hires fitted for uniforms, ensuring all employees had the proper size and number of uniforms, and notifying maintenance when repairs were needed. Show less