Experience

Friedman's Appliances
• United States
• Consumer Goods
• 1 - 100 Employee
• Service Support Representative

  • Mar 2023 - Present


Premier Martial Arts International

• Spectator Sports
• 1 - 100 Employee

• Franchise Success Specialist

  • Jun 2022 - Dec 2022

  . Ensured franchisees transitioned into normal operations to achieve specified profitability and success.. Lead franchisees and their staff in implementing and maintaining brand processes.. Advised on best business practices for hiring, member retention and marketing (digital and grassroots).. Conducted weekly and monthly review of financial goals with franchisees.. Developed individualized project plans for each franchisee to achieve profitability.

• Franchise Onboarding Specialist

  • Jun 2021 - Oct 2022

  . Onboarded and advised 60+ new franchisees on average.. Tracked and assisted franchisees through site selection, lease submittal & execution, construction, hiring of staff and certificate of occupancy.. Created online accounts and ensured that franchisees were educated on numerous systems and processes.. Lead new franchisees through the process of on onboarding utilizing Premier Martial Arts brand standards.



Del-Air Mechanical Contractors, Inc

• United States
• Construction
• 1 - 100 Employee

• Service/ Projects Coordinator

  • Jul 2020 - Jan 2021

• Service Coordinator / Dispatcher

  • Jan 2020 - Jul 2020

• Systems Coordinator

  • Jun 2019 - Dec 2019

  • Acted as central clearinghouse for all correspondence, data and information for other divisions or departments within the organization. • Provided technical and administrative assistance to department staff, and responsible for project coordination, maintenance, and management. • Coordinated information from various departments and established a control center for policies and procedures regarding correspondence, memos, and the handling of data. • Set priority levels concerning the confidentiality of data. • Recommended automation software and designated to train office personnel in a department & software application that are critical to communications functions (email, memos, and spreadsheet and database applications).• Communicated effectively with co-workers and employees in other branches concerning policies and procedures in records management, information services and data management. • Employed strong computer skills involving data processing. • Troubleshooted office systems. Show less



Ajilon

• United States
• Staffing and Recruiting
• 700 & Above Employee

• S.O.P Projects Coordinator

  • Jan 2020 - Jun 2020

  Contract Employee at Del Air Mechanical Contractors.

• Front Desk Receptionist/ Representative

  • Nov 2019 - Dec 2019

  Contract Employee at Custom Foods of America



Nobelus

• United States
• Printing Services
• 1 - 100 Employee

• Service Coordinator

  • Nov 2017 - Sep 2018

  • Supported the Service Manager and served as back-up in key functions when necessary. • Built and maintained business relationships with clients and vendors by providing prompt, trustworthy and accurate service to promote ongoing satisfaction and loyalty. • Coordinated parts request and orders with vendors • Created and supplied quotes on parts, service and break fix to customers • Facilitated and/or participated in all Installation Hand- off meetings • Booked travel for Field Service Representatives • Ensured all services and orders were completed for end of month billing • Participated in departmental meetings and made suggestions on process improvements • Embraced company goals for ensuring most efficient response times to clients Show less



EmployBridge- Contract assignment for TeamHealth

• Locums Sourcing Specialist

  • Jul 2017 - Sep 2017

  *Established and maintained relationships with Locums agencies in order to provide assistance in facilitating the selection of new Locums candidates for critical open positions at TeamHealth facilities. *Communicated with Locums Onboarding Liaison and Scheduling Support to confirm Locums scheduling. *Coordinated presentations and served as liaison between clinical facility leadership and Locum agency. *Conducted timely hand-off of Locums to Onboarding Liaison upon receipt of necessary approval and assisted with onboarding process. *Negotiated with agencies on rates within predetermined thresholds and initiated “Buy-Outs” of Locums at facilities when requested. Show less



Employbridge

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Staffing/ Support Assistant

  • Nov 2014 - Jul 2017

  *Managed and directed calls from both candidates and clients for an office of 20+ associates while greeting and attending to incoming applicants and visitors. *Confirmed completion of applicant accounts and finalization for client assignments on Microsoft Dynamics CRM. *Created hiring/orientation packets, ordered division supplies, maintained all office technology, products and facilities. *Increased company profile by creating and maintaining Facebook pages for 3 industry divisions as well as weekly client newsletters and monthly newsletter for Talbots employees. *Scheduled and managed a roster of an average 80-200+ associates working with Talbots client. *Interviewed and recruited for potential Talbots associates while conducting weekly information orientations during seasonal hiring. *Attended and participated in training check-ins for new Talbots associates as well as career fairs for potential associates during seasonal hiring. *Posted and maintained Talbots job opportunities on various social media and job sites during seasonal hiring. Show less



Brookline College

• United States
• Higher Education
• 200 - 300 Employee

• Admissions/Program Representative

  • Aug 2008 - Aug 2009

  *Clarified any and all incoming inquiries regarding the college through both phone and email. *Arranged and conducted appointments for potential students. *Coordinated and operated tours throughout the college for students, parents, schools and businesses. *Clarified any and all incoming inquiries regarding the college through both phone and email. *Arranged and conducted appointments for potential students. *Coordinated and operated tours throughout the college for students, parents, schools and businesses.



Southwest University of Visual Arts

• United States
• Higher Education
• 1 - 100 Employee

• Admissions/Program Representative

  • Jul 2007 - Jul 2008

  *Clarified any and all incoming inquiries regarding the college through both phone and email. *Arranged and conducted appointments for potential students. *Coordinated and operated tours throughout the college for students, parents, schools and businesses. *Established relationships with local businesses in order to provide employment opportunities for students and maintained a student database for potential employers to utilize. *Advised and placed students in career positions of their chosen program. Show less